Sr. Asso, Digital Service Delivery, Consumer Banking

DBS Bank; Hong Kong; On-site; HKD 600,000 - 1,000,000; Full time

Job summary

DBS Bank Ltd in Hong Kong, One Island East, seeks a Digital Delivery professional within Consumer Banking Group to lead end-to-end product initiatives. You will drive Agile delivery, coordinate with stakeholders, and ensure successful launches across digital banking products.

The role requires a university degree, experience in digital consumer banking, and strong analytical and communication skills. A collaborative, proactive mindset is essential.

Qualifications

• University degree required.
• Experience in consumer banking products, digital focus.
• Experience delivering end-to-end system enhancements and project lifecycles.
• Agile exposure preferred.

Responsibilities

• Assist team lead in new product development or system projects to meet business goals.
• Drive Agile delivery with end-to-end ownership from requirements to production launch.
• Collaborate with stakeholders to elicit requirements aligning with business objectives.
• Identify risks and drive to resolution.
• Lead design of large EPICs broken into smaller stories for product backlog.
• Supervise UAT testers and ensure test plans are executed on schedule.
• Support post-implementation tasks like training and issue resolution.
• Provide system-solution advisory between business and technology.
• Deliver end-to-end delivery of all CBG new initiatives from requirements to live verification.
• Ensure projects go live within timeline and budget.

Skills

Analytical skills

Communication skills

Self-starter

Team player

Education

University degree

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Assist team lead in new product development or system projects so as to achieve Business goal
• Drive delivery within an Agile framework, with end to end ownership on from defining requirement, collaborating with development team on technical design, and overseeing QA and user acceptance testing, as well as actual launch in production
• Work collaboratively and build relationships with internal stakeholders to elicit requirements to ensure the business objectives and product version is being delivered.
• Identify risk and track through to resolution.
• Responsible for leading the design of large user stories (EPICS) which are broken down into smaller stories/ product backlog, which is a prioritized features list for the product which is used by Agile Teams to develop technology solutions.
• Supervising a team of UAT testers, and ensure that UAT test plans and test cases are executed within the stipulated UAT schedule.
• Support post implementation tasks such as user training, production problem investigation, escalation and resolution
• To provide system solution advisory between business and technology
• To do end-to-end delivery of all CBG new initiatives - from business requirements, solution design, testing and live verification
• To ensure projects go live within approved timeline and budget

Job Requirement

• University Degree
• Working experience in Consumer Banking products specialized in digital

project delivery peferable

• Good understanding on the system applications and preferably with some technical

knowledge

• Good experience in managing system enhancement end-to-end and participated in difference milestones within project lifecycle such as business requirements development, test management and execution implementation etc Agile exposure is preferable
• Self-starter with business acumen, independent and able to rise challenges and meet deadline effectively
• Good interpersonal and communication skills with a positive working attitude and an avid team player
• Strong analytical problem solving skills.

Location

One Island East

Job

Digital

Schedule

Regular

Employee Status

Full time