Sports Department Manager

Decathlon Hong Kong; Hong Kong; On-site; HKD 420,000 - 700,000; Full time

Benefits offered by this job

Performance Bonus

Staff Discount

Monthly Sports Allowance

Health Insurance Coverage

Birthday, Wedding allowance, and Paid_

Job summary

Decathlon Hong Kong is seeking a Sports Department Manager to lead a dynamic retail team on the shop floor. You will drive sales, inventory, and customer experience while shaping the department strategy and local sport community engagement.

We value hands-on leadership, accountability, and the ability to inspire others to perform. This role offers growth toward broader store leadership opportunities and close collaboration with store leadership.

Qualifications

• Strong leadership and people-management experience.
• Proven ability to drive sales and KPIs in a retail environment.
• Data-driven decision making with a focus on customer experience.
• Willingness to work weekends/public holidays.

Responsibilities

• Lead and develop your team through recruitment, coaching, and feedback.
• Own the performance of your sports business, including sales and stock KPIs.
• Understand customers and translate insights into practical actions.
• Plan resources to meet customer demand and business needs.
• Create an excellent customer experience and lead by example on the shop floor.
• Collaborate with other department managers to achieve targets.
• Develop local sport communities around your department.
• Ensure safe and effective daily store management.

Skills

Leadership

People development

Data-driven

KPI tracking

Retail operations

Customer service

Job description

Your Purpose

As a Sports Department Manager, you’re not just managing a department — you’re leading people, owning a business, and bringing sport to life for our customers. You give your team direction, help people grow, make decisions, and take responsibility for the performance of your sports business.

• This is a hands-on leadership role. You’ll be close to your teammates and customers on the shop floor, while having the autonomy to turn opportunities into action.
• For those with the ambition and potential to grow further, this role can also be an important step towards future Store Leader opportunities within Decathlon.
• This role may be based in one of our Hong Kong stores. The exact store and sports scope will be discussed based on business needs and the right match between the candidate, team, and opportunity.

What You'll Be Doing

• Lead and develop your team through recruitment, coaching, regular feedback, and development
• Own the performance of your sports business, including sales, productivity, stock, and commercial KPIs
• Understand your customers and turn insights into practical commercial actions
• Set priorities and mobilize your team around clear objectives
• Create an excellent customer experience and lead by example on the shop floor
• Plan your team resources according to customer and business needs
• Build the right product offer, layout, and commercial priorities for your sports
• Develop local sport communities and opportunities around your department
• Take responsibility for decisions, results, and continuous improvement
• Contribute to the safe and effective daily management of the store
• Work closely with other department managers and store leaders to achieve collective results

The Ideal Profile

The ideal profile is someone who naturally takes responsibility, brings people together, develops others, and turns ideas into results.

Your current title or career path matters less to us than the leadership you demonstrate and the potential you have to grow.

You:

• Naturally step forward and take ownership when something needs to happen
• Enjoy bringing people together and helping others grow
• Can give clear direction while creating autonomy within your team
• Are comfortable making decisions and being accountable for the results
• Think beyond today and can see how people, customers, and business can develop over time
• Can connect customer needs with commercial opportunities
• Use data and KPIs to understand performance and decide what to do next
• Are hands-on and enjoy being close to your teammates and customers
• Communicate openly and collaborate well with different people
• Adapt quickly, challenge existing ways of working, and learn from experience
• Have a genuine connection with sport and an active lifestyle
• Are comfortable working in a retail environment, including weekends and public holidays

Leadership can come from retail, sport, hospitality, customer service, entrepreneurship, or another environment where you have taken responsibility for people and results.

Why Join Us?

We believe in growing together. Here’s what you’ll enjoy as a Decathlon teammate:

• Performance Bonus based on your team’s results
• Staff Discount on all Decathlon products
• Monthly Sports Allowance to support your active lifestyle
• Health Insurance Coverage (medical & dental)
• Birthday, Wedding allowance, and Paid Annual Leave
• MPF + Company Shareholding Scheme
• Continuous training and career development, locally and globally
• Real responsibility from day one, with opportunities to grow into broader leadership roles within Decathlon

Make Sport Your Everyday Job

If you’re ready to lead people, own a business, grow yourself and others, and turn your passion for sport into impact —