Solutions Engineering Manager

Leadingnation; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Global Switch is seeking a Solutions Engineering Manager to translate the company’s engineering strategy into high-quality, commercially robust technical solutions for the region. You will set technical direction across new-build and redevelopment projects, aligning with reference designs, sustainability goals and investment criteria.

You will partner with investment, delivery, operations and sales to enable informed decisions, feasibility studies, masterplanning and pre-sales opportunities,

Qualifications

• Proven leadership of engineering teams in data centre or similar environments.
• Ability to translate strategic intent into practical design solutions.
• Strong communication with technical and non-technical stakeholders.

Responsibilities

• Lead and mentor a team of engineers, driving technical excellence and ensuring timely delivery of projects.
• Full management responsibility for people within team, both performance and pastoral.
• Demonstrate advanced communication and negotiation skills with senior internal stakeholders.
• Deliver compelling technical presentations for both technical and non-technical audiences.
• Manage multiple, concurrent projects from initiation through completion, meeting timelines and budgets.
• Coordinate cross-functional teams to achieve milestones and deliverables.
• Forecast resource requirements, manage risks, and optimise workflows.

Skills

Leadership

Stakeholder management

Technical strategy

Data centre knowledge

Job description

About The Role

As Solutions Engineering Manager, you will lead the regional translation of Global Switch's engineering strategy into high-quality, commercially robust technical solutions. You will set technical direction through early design stages of new-build and redevelopment projects, ensuring alignment with Global Switch Reference Designs, sustainability objectives, and investment criteria. Acting as a trusted technical authority, you will support site feasibility, masterplanning, pre-sales solutions, and capacity planning, while partnering closely with investment, delivery, operations, and sales teams to enable informed decision-making and long-term value creation.

Key Responsibilities

• Continuously review and maintain technical intelligence on customer requirements, competitor facilities, and emerging market demands to inform strategic design decisions.
• Conduct in-depth research on new technologies, sustainable engineering approaches, and innovative solutions, engaging with manufacturers and industry partners to stay ahead of product development and best practices.
• Maintain comprehensive knowledge of global and regional industry trends, regulatory requirements, and efficiency standards for data centre design, ensuring alignment with sustainability and operational excellence goals.
• Perform detailed test fits and feasibility assessments for potential acquisition sites identified by the Investment team, evaluating technical constraints and opportunities.
• Support internal and external teams in due diligence processes, providing technical insights and risk analysis for new development opportunities.
• Embed sustainable design principles into all planning and development activities, identifying opportunities to reduce environmental impact and improve operational efficiency.
• Analyse and compare technical solutions particularly power and cooling infrastructure against key parameters such as efficiency, operability, total cost of ownership (TCO), and design complexity.
• Work closely with group delivery and site teams during design and construction phases to incorporate lessons learned and design improvements into future proposals, ensuring continuous enhancement of technical standards.
• Identify key risks and help to plan and mitigate against the risks associated with a technical proposal.

About You

You're a technically authoritative and commercially astute leader with deep experience in data centre engineering and solution design. You excel at translating strategic engineering intent into practical, high-quality technical solutions that balance performance, sustainability, operability, and long-term value. With a strong understanding of power, cooling, capacity planning, and reference design principles, you're confident taking ownership of early-stage design decisions that shape investment outcomes and project success.

You thrive at the intersection of strategy, technology, and collaboration working closely with investment, delivery, operations, and sales teams to support feasibility, masterplanning, and pre-sales opportunities. A natural communicator, you're comfortable presenting complex technical concepts to both technical and non-technical audiences, influencing senior stakeholders, and acting as a trusted advisor throughout the project lifecycle. As a people leader, you inspire and develop high-performing engineering teams, lead with clarity through ambiguity, and champion continuous improvement, innovation, and sustainability in everything you do.

Key Requirements

• Lead and mentor a team of engineers, driving technical excellence and ensuring timely delivery of projects.
• Full management responsibility for people within team, both performance and pastoral.
• Demonstrate advanced communication and negotiation skills, engaging confidently with internal stakeholders at senior levels to influence decisions and align technical strategies with business objectives.
• Deliver compelling technical presentations tailored for both technical and non-technical audiences, ensuring clarity and engagement in complex solution discussions.
• Proven ability to manage multiple, concurrent projects from initiation through completion, ensuring adherence to timelines, budgets, and quality standards.
• Skilled in coordinating cross-functional team including engineering, operations, and commercial groups to achieve project milestones and deliverables.
• Experienced in resource allocation, risk management, and workflow optimisation to maximise efficiency and minimise delays.

About Global Switch

You might not know it, but you use a data centre like Global Switch every day. Whether you're browsing the web, streaming, playing a game, or simply making a purchase, you are relying on data centres around the world. Global Switch is a trusted name in the industry, with over 20 years of experience and a commitment to long-term partnerships and sustainability.

We value excellence and teamwork, and we always strive to deliver the best customer service and satisfaction. We are a team of skilled and passionate professionals, proud of who we are and what we do. Joining us means becoming part of a team that values learning and growth.

As an equal-opportunity employer, Global Switch is committed to providing a working culture that values diversity and inclusion and is committed to making reasonable adjustments to provide a barrier-free recruitment process and working environment.

Global Switch owns and operates 4,200,000 sq ft (388,000 sq m) of exceptional large-scale, multi customer, carrier and cloud neutral data centre space across Europe and Asia-Pacific. Established in 1998 our longevity in the market place and impressive track record prove we deliver best in class solutions.

Global Switch data centres are operated to a Tier III standard or higher and provide resilient and secure solutions to customers who include global system integrators, telecommunication and cloud providers, enterprises, financial institutions, government organisations, managed service providers and other hosting businesses.