Skincare Therapist

Chanel, Inc.; Hong Kong; On-site; HKD 167,000 - 312,000; Full time

Benefits offered by this job

Luxury brand environment

Dynamic team culture

Learning & development opportunities

Job summary

CHANEL in Hong Kong seeks a Skincare Therapist to deliver exceptional skincare services and personalized consultations, embodying Chanel's luxury image in every client interaction.

You will balance business goals with customer passion, act as a Chanel ambassador, drive sales targets, enhance client loyalty, and contribute to seamless omni-channel experiences by embracing digital trends and sharing best practices with the team.

Qualifications

• Hold a local facial certificate or diploma.
• At least 3 years in facial salon/cabin and the retail industry.
• Excellent facial and massage skills, with a high passion for beauty therapy.
• Good selling skills, particularly in skincare, and basic makeup skills.
• Polished appearance and ability to work in a fast-paced environment.
• Technology savviness and awareness of digital trends.
• Proficiency in language skills as adapted locally.

Responsibilities

• Provide excellent skincare services and personalized consultations.
• Drive sales and achieve targets while delivering Chanel's service standards.
• Create seamless omni-channel customer experiences and share best practices with the team.

Skills

Facial massage

Skincare sales

Tech savviness

Language skills

Appearance

Education

Facial certificate/diploma

Job description

關於此職位

您將為顧客提供卓越的護膚服務及專業方案，締造獨特而難忘的顧客體驗，並同時為 CHANEL 的品牌形象及零售領導地位作出貢獻。作為CHANEL美容師，您將充分體現 CHANEL 的核心價值，以優雅、專業的形象示人，並確保每一次與顧客的互動均符合 CHANEL 的品牌形象及服務標準。此職位需要於業務導向與顧客服務熱誠之間取得理想平衡，擔任 CHANEL 品牌大使及體驗創造者的角色，將品牌精神貫穿於每一個服務細節之中。您可於 CHANEL 創造的影響您將透過度身訂造的尊尚體驗，超越顧客期望，提供個人化護膚諮詢以及美容護理臉部療程服務。作為業務推動者，您將達成銷售目標，提升顧客忠誠度，並持續推動 CHANEL 的零售表現與卓越服務標準。讓您充滿動力的元素您熱衷於與顧客共同塑造專屬的護膚故事，超越其期望，並積極擁抱數碼化購物趨勢，促進順暢及無縫的全渠道顧客體驗。您亦樂於分享最佳實務、啟發團隊，同時提升顧客對 CHANEL 護膚產品的認識與體驗。

您所具備的條件

• 持有符合本地法規要求的面部護理證書或文憑
• 具備最少三年美容院／護理室及零售行業相關工作經驗
• 擁有出色的面部護理及按摩技巧，並對美容療程充滿熱誠
• 具備良好的銷售技巧，尤以護膚產品為主，並具備基本化妝技巧
• 儀表端莊得體，能適應節奏快速的工作環境
• 熟悉科技應用，對數碼趨勢具高度敏感度
• 具備符合本地市場需要的語言能力

CHANEL 將為您提供

• 於頂級奢華品牌中發揮您的護膚專業，並持續提升專業技能的機會
• 充滿活力及支持性的工作文化，重視個人成長與團隊合作
• 持續學習與發展的機會，體現 CHANEL 對創新與卓越的不懈追求

About the job

You will provide excellent skincare services and solutions, creating unique and memorable client experiences, and contributing to Chanel's brand image and retail leadership. As a Skincare Therapist, you embody the values of Chanel, maintaining a stylish and professional image and ensuring all client interactions align with Chanel’s image and standards. The role requires balancing business orientation with client passion, acting as a Chanel Ambassador and experience creator.

What impact you can create at Chanel

You will exceed client expectations by creating tailor‑made experiences, offering personalized skincare consultations, and delivering flash or cabin facial services. As a business driver, you will achieve sales targets, enhance client loyalty, and contribute to the continuous improvement of Chanel’s retail performance. You are energized by Surpassing client expectations by co‑creating personalized stories with clients, embracing digital shopping trends, and facilitating a seamless omni‑channel experience. Sharing best practices and inspiring your team energizes you, as does enriching clients’ knowledge and experiences with Chanel skincare products.

What you will bring

• A facial certificate/diploma according to local regulations.
• At least 3 years’ experience in facial salon/cabin and the retail industry.
• Excellent facial and massage skills, with a high passion for beauty therapy.
• Good selling skills, particularly in skincare, and basic makeup skills.
• A pleasant appearance and ability to work in a fast‑paced environment.
• Technology savviness and awareness of digital trends.
• Proficiency in language skills as adapted locally.

What Chanel can offer you

• Opportunities to leverage your skincare expertise within a luxury brand and further develop your professional skills.
• A dynamic and supportive work culture that emphasizes personal growth and team collaboration.
• Continuous learning opportunities that align with Chanel’s commitment to innovation and excellence.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
• We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams.
• We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.
• Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready‑to‑Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches.
• Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high‑end creations.
• At present, Chanel employs more than 32,000 people worldwide.
• As an independent company, its core values are grounded in: Exceptional creation and client experience, Nurturing human potential, Having a positive impact – on people, the environment and communities around the world.
• As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
• Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.
• It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.
• This means everyone can grow, continue to be inspired and feel included, now and in the future.
• The company foster true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
• Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.