Senior Visual Merchandiser

Chanel Hong Kong Limited; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Job summary

Chanel Hong Kong Limited is seeking a Visual Merchandiser to uphold Chanel’s in-store brand image through dynamic visual displays in our Hong Kong boutique. The role requires strategic VM planning, frequent rotation of displays, and close collaboration with the VM team to ensure luxury standards are met daily.

The ideal candidate has 3–6 years of luxury retail VM experience, is detail-minded, and proficient in English and Cantonese. Flexibility for night shifts and weekends may be required.

Qualifications

• 3-6 years relevant experience in visual merchandising in retail industries (preferably luxury).
• Proficient in spoken/written English & Cantonese.

Responsibilities

• Responsible for the boutique’s maintenance and display quality per Chanel standards.
• Strategic VM planning with frequent rotations to enhance in-boutique and window displays.
• Support VM team with seasonal launches and external venue setups.
• Act as chief point of contact between boutique and VM team.
• Report business challenges and display feedback from boutique to VM team.
• Update VM team on product display changes and provide photos of modifications.
• Share regular photo reports.
• Coach FAs on daily VM maintenance responsibilities.
• Manage VM tools to maintain quantity and quality of tools.

Skills

Visual merchandising

English

Cantonese

Team player

Detail-oriented

Job description

This position is responsible for delivering brand image through creating visual excitement in the boutique through visual merchandising.

Key Responsibilities:

Responsible for the entire boutique’s maintenance and quality of the display in accordance with Chanel standards

With strategic planning of VM, frequent rotations to enhance in-boutique and window display to build strong brand image and retail presence

Support VM team with seasonal launch / outside venue set ups

Chief point of contact between boutique and VM team

Report of any business challenges and display feedback from boutique to VM team

Update VM team of any changes in product display and provide pictures of any modification carried out in the boutique

Regular photo-reports sharing

To coach FA’s on daily VM maintenance responsibilities

Manage VM tools to ensure the quantity and quality of tools are maintained

Person Specifications:

3-6 years relevant experience in visual merchandising in retail industries. (Preferably in luxury)

Proficient in spoken / written English & Cantonese

Detail-minded, with constant innovation and work dynamic

A team player who can perform in a fast pace environment

Flexible working hours with occasion night work and possible weekends

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth and contributes to collective progress. We believe the uniqueness of each individual enhances the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Luxury & Designer Goods Retail 101-1,000 employees

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality

craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in:

Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world.

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand

the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity

is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality

craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in:

Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world.

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand

the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity

is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

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What can I earn as a Visual Merchandiser