Senior Network Operations Lead - Incident & Change Expert

Swing Consulting Ltd.

Hong Kong

On-site

HKD 613,800 - 781,200

Full time

14 days+
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Benefits offered by this job

5-day Work Week
10-20 Days Annual Leave

Job summary

Swing Consulting Ltd. in Hong Kong is looking for a Senior Network Engineer to act as a Subject Matter Expert for core network infrastructures. Candidates should have over 5 years of experience in network operations, with at least 2 years in supervisory roles.

The role requires strong skills in capacity planning, change governance, and the knowledge of various network systems. Successful candidates will enjoy a competitive salary based on experience, annual leave, and a 5-day work week.

Qualifications

  • 5+ years in network operations/engineering with 2 years in supervisory/managerial roles.
  • Hands-on experience in validating network configuration changes.
  • Solid knowledge of enterprise network infrastructure best practices.
  • Good command of English, Cantonese, and Mandarin.

Responsibilities

  • Act as SME for core network infrastructures.
  • Serve as Tier 2 escalation point for network incidents.
  • Lead technical support for TSL activities.
  • Support capacity planning and performance analysis.
  • Review network configuration changes for stability.

Skills

Network operations and engineering
BAU operations
Change governance
Capacity planning
Network performance analysis
Incident troubleshooting
Knowledge of AANET, WNET, INFA

Education

Diploma of Information Technology or Computer Science

Job description

Swing Consulting Ltd. in Hong Kong is looking for a Senior Network Engineer to act as a Subject Matter Expert for core network infrastructures. Candidates should have over 5 years of experience in network operations, with at least 2 years in supervisory roles.

The role requires strong skills in capacity planning, change governance, and the knowledge of various network systems. Successful candidates will enjoy a competitive salary based on experience, annual leave, and a 5-day work week.

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