Senior Manager, Strategic Initiatives & Digital Transformation

Manulife/John Hancock; Hong Kong; Hybride; HKD 300 000 - 540 000; Plein temps

Résumé du poste

Manulife/John Hancock in Hong Kong is seeking a professional to collaborate across teams to manage special business initiatives after the eMPF launch and determine a future service model that supports employers and members in achieving business goals.

You will drive the adoption of e-services tools for target groups and develop sales for the services model, working with the team lead and partners to retain clients and ring-fence the existing portfolio.

Qualifications

• Excellent communication and interpersonal skills.
• Excellent analytical, problem solving and solutioning skills.
• A capacity for constant learning from both success and failure.
• Open to change and continuous improvement.

Responsabilités

• Collaborate with various teams to manage special initiatives after the eMPF launch and determine future service model.
• Assist the adoption of e-services tools to target groups and develop sales for services model.
• Work closely with team lead and partners for client retention to ring fence existing portfolio.
• Participate in task forces and support business initiatives; deliver solutions and execute implementation plans to meet timelines.
• Monitor service activities to comply with regulated requirements and risk management.
• Proactively evaluate key performance measures for continuous success.

Connaissances

Communication skills

Interpersonal skills

Analytical thinking

Problem solving

Change management

Continuous learning

Collaboration

Learning agility

Description du poste

Manulife/John Hancock in Hong Kong is seeking a professional to collaborate across teams to manage special business initiatives after the eMPF launch and determine a future service model that supports employers and members in achieving business goals.

You will drive the adoption of e-services tools for target groups and develop sales for the services model, working with the team lead and partners to retain clients and ring-fence the existing portfolio.