Senior Manager, Quality Assurance & Training Excellence

Employees Retraining Board; Hong Kong; On-site; HKD 900,000 - 1,400,000; Full time

Benefits offered by this job

Five-day week

Medical insurance

Dental insurance

Life insurance

Leave provisions

Job summary

The Employees Retraining Board (ERB) is seeking a Senior Manager (Quality Assurance) to lead the division's QA strategies and oversee implementation across training bodies. You will liaise with HKCAAVQ, collaborate with internal sections, and coordinate centralized skills assessments to uphold program quality.

Applicants should hold a recognized university degree with extensive post-degree experience, including at least five years in a managerial role, and be fluent in English and Chinese with

Qualifications

• A recognized University degree with a minimum of 15 years' post-degree working experience, of which at least 5 years should be at managerial level.
• Experience in vocational educational and training organization with QA for course management and development.
• Knowledge of Qualifications Framework and programme accreditation processes of HKCAAVQ would be an advantage.
• Experience in public governance would be an advantage.
• Strategic mindset, proactive, dynamic, innovative, outcome-oriented and able to work independently under pressure.
• Strong interpersonal, networking, organizational and leadership skills.
• Good command of English and Chinese (Putonghua preferred) with excellent presentation skills.

Responsibilities

• To process applications for admission of training bodies and to develop and review quality assurance strategies in relation to the management of training bodies.
• To lead and coordinate the implementation of quality assurance mechanisms within the division and in collaboration with related sections within ERB and training bodies.
• To liaise with internal sections and HKCAAVQ to develop policies and guidelines with regard to internal course validation and external course accreditation.
• To devise plans for strengthening the administration of centralized skills assessments for standardized courses to enhance their quality and credibility.
• To develop strategies and implement support and training schemes for the trainers of training bodies.
• To coordinate the handling of complaints from trainees and general public.
• To draft and review papers on quality assurance matters and to present the reports for deliberation by the Board and its Committees; and
• To assist Deputy Executive Director to manage the Quality Assurance Division in the formulation of performance pledges, resources management and achievement of planned targets, so as to achieve the overall objectives of ERB.

Skills

Quality Assurance

Leadership

Stakeholder management

Policy development

Public governance

English & Chinese

Education

University degree

Job description

The Employees Retraining Board (ERB) is seeking a Senior Manager (Quality Assurance) to lead the division's QA strategies and oversee implementation across training bodies. You will liaise with HKCAAVQ, collaborate with internal sections, and coordinate centralized skills assessments to uphold program quality.

Applicants should hold a recognized university degree with extensive post-degree experience, including at least five years in a managerial role, and be fluent in English and Chinese with