Senior IT Security Alert & Incident Response Analyst

Classy Wheeler Limited; Hong Kong; On-site; HKD 420,000 - 640,000; Full time

Job summary

A leading telecom and IT solutions company in Hong Kong is seeking a Senior Technical Service Officer (IT Security Alert Analyst) to monitor security events and assist in incident management. The ideal candidate will have a Bachelor's degree in a relevant field and programming skills in PHP or Python. Proficiency in Cantonese, English, and Putonghua is essential for interacting with customers and handling incidents effectively. This role requires shift duty work and self-motivation.

Qualifications

• 7 x 24 monitoring of security information and event management.
• Experience in server and OS administration or networking preferred.
• Programming experience in PHP or Python is preferred.

Responsibilities

• Monitor security events for various customers.
• Perform initial triage of notable events.
• Assist incident responders with daily management.

Skills

7 x 24 monitoring of security events

Incident response assistance

Customer interaction support

Cantonese proficiency

English proficiency

Putonghua proficiency

Education

Bachelor Degree in Engineering, Computer Science or Relevant Discipline

Job description

A leading telecom and IT solutions company in Hong Kong is seeking a Senior Technical Service Officer (IT Security Alert Analyst) to monitor security events and assist in incident management. The ideal candidate will have a Bachelor's degree in a relevant field and programming skills in PHP or Python. Proficiency in Cantonese, English, and Putonghua is essential for interacting with customers and handling incidents effectively. This role requires shift duty work and self-motivation.