Senior Facilities Officer

CBRE Group, Inc.; Hong Kong; On-site; HKD 240,000 - 340,000; Full time

Job summary

CBRE Group, Inc. is seeking a Facilities Senior Coordinator in Hong Kong to coordinate clients, vendors, and contractors to ensure complex work orders are completed on time and to standard.

You will support property managers, schedule repairs, review performance data, maintain accurate records, and present information to internal teams. Strong MS Office skills, problem‑solving ability, and organizational prowess are essential.

Qualifications

• 2–3 years of related experience with a solid understanding of work routines and standards.
• Ability to explain detailed information clearly and concisely within the team.
• Intermediate problem-solving skills with capacity to review and choose solutions without supervision.
• Advanced knowledge of Microsoft Word, Excel, and Outlook.
• Strong organizational skills and an inquisitive mindset.
• General math skills including percentages, discounts, and markups.

Responsibilities

• Coordinate between landlord, tenants, and service providers by ensuring procedures are understood and implemented.
• Schedule repairs from work order requests.
• Review data from work orders to monitor performance and progress.
• Maintain accurate work orders, proposals, department files, and vendor paperwork.
• Coordinate office and parking space allocations.
• Present information to internal departments and large groups of employees.
• Identify and solve typical and atypical problems without supervisory approval.
• Evaluate and select solutions from established options.
• Impact team through the quality of services or information provided.
• Follow standardized procedures with regular but moderate supervision and guidance.

Skills

Problem-solving

Communication

Organizational skills

Math skills

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Job description

About the Role:

As a CBRE Facilities Sr. Coordinator, you will coordinate clients, vendors, and contractors to make sure complex work orders are complete.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You’ll Do:

• Directly communicate between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.
• Schedule repairs from work order requests.
• Review data from work order reports to find out performance and progress status.
• Maintain accurate work orders, proposals, department files, and other paperwork submitted by vendors.
• Coordinate office and parking space allocation.
• Present information to an internal department and large groups of employees.
• Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
• Evaluate and select solutions from established options.
• Impact team through the quality of the services or information provided.
• Follow standardized procedures and practices and receives regular but moderate supervision and guidance.

What You’ll Need:

• High School Diploma or GED with 2-3 years of job-related experience.
• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
• Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
• Ability to explain detailed and complicated information within the team clearly and concisely.
• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with a robust inquisitive mindset.
• General math skills. Ability to calculate advanced figures such as percentages, discounts, and markups. or complicated information within the team.