Senior E‑Commerce & Digital Experience Leader

Langham Hospitality Group; Hong Kong; Sur place; HKD 420 000 - 640 000; Plein temps

Résumé du poste

Langham Hospitality Group seeks a skilled E-Commerce / Webmaster professional to manage the Group’s digital platforms, ensure content and UX consistency, and drive online revenue.

You will collaborate with corporate teams, onboard new hotels to online channels, and leverage AI to optimise website operations and content. Strong English/Chinese language skills and a detail-oriented mindset are essential.

Qualifications

• Bachelor’s degree or equivalent in Marketing, E-Commerce or related subjects.
• Working experience in E-Commerce or digital marketing.
• Knowledge and hands-on experience with content management strategy and systems, common web programming languages and other web development/tools are assets.
• AI project and content generation experience preferred.
• Polished interpersonal and communication skills.
• Independent, detail-oriented and can-do spirit.
• Excellent skills in written and verbal communications, especially MS Excel.
• Team player, self-driven, outgoing personality.
• Good command of English and Chinese, and Mandarin.
• Outstanding attention to detail.
• Knowledge of SEO/GEO, website traffic metrics and analytics tools (Adobe Analytics/Google Analytics) is an advantage.
• Knowledge of generative AI for content generation is an advantage.
• Knowledge of HTML, CSS, JavaScript and UX research is an advantage

Responsabilités

• Administrate the Group’s digital platforms, ensuring content and UX consistency across websites and booking engine.
• Support day-to-day website maintenance, content updates, booking engine, and development including editing and proofreading content.
• Use AI technology to transform website operations, maximise efficiency and standardise brand across LHG platforms.
• Collaborate with corporate departments for required website updates.
• Onboard new hotels to online channels, websites and booking engine.
• Assist in developing and maintaining website content guidelines.
• Support trainings to empower property users on digital platforms.
• Conduct website analytics and reports to monitor efficiency and growth.
• Support SEO and GEO initiatives to drive organic traffic and AI visibility.
• Act as product owner for websites and booking engine under LHG portfolio and raise features.
• Report vendor performance and support SLA/SOP.
• Support online global sales campaigns and promotions to drive online revenue.

Connaissances

Interpersonal skills

Languages: English/Chinese

HTML

CSS

JavaScript

UX research

Formation

Bachelor’s degree in Marketing/E-Commerce or related

Outils

HTML

CSS

JavaScript

UX research

Description du poste

Langham Hospitality Group seeks a skilled E-Commerce / Webmaster professional to manage the Group’s digital platforms, ensure content and UX consistency, and drive online revenue.

You will collaborate with corporate teams, onboard new hotels to online channels, and leverage AI to optimise website operations and content. Strong English/Chinese language skills and a detail-oriented mindset are essential.