Senior Data Center Operations Engineer

Amazon Web Services (AWS); Hong Kong; On-site; HKD 500,000 - 900,000; Full time

Job summary

Amazon Data Services Hong Kong Limited is seeking a Data Center Facilities Manager to oversee day-to-day operations, ensure safety, and coordinate with Colocation providers across critical systems such as power, cooling, and infrastructure. You will lead on-site teams, manage incidents, and drive process improvements in a fast-paced data center environment.

The role requires strong electrical knowledge, at least 3 years in facility management, and bilingual proficiency in English and Chinese.

Qualifications

• Knowledge of electrical systems in critical Data Center operations (substations, transformers, UPS, PDUs, generators, battery systems).
• Minimum 3 years of facility management experience in critical facilities (data centers, substations, hospitals).
• Bi-lingual written and spoken English and Chinese.

Responsibilities

• Serve as primary interface with Colocation provider teams for day-to-day operations.
• Supervise on-site Colocation providers and contractors to ensure compliance with practices and local legislation.
• Manage Colocation suppliers for maintenance and emergency services for critical systems (switchgear, UPS, cooling, power distribution).
• Generate change management requests and incident tickets for Data Center facilities.
• Engage in non-office on-call responsibilities and respond to emergencies (power failures, natural disasters).
• Lead root cause analysis for operational issues with Colocation providers and contractors.
• Create English documentation for business and facility operations with the Colocation provider.
• Drive data center safety, security, and availability improvements; maintain inventory via dashboards.
• Oversee rack installation, space and power/cooling assessments; lead new build/expansion projects through design, implementation, commissioning.
• Assist in internal recruitment, including interviews and onboarding.

Skills

Electrical systems knowledge

Facility management experience

Bilingual English/Chinese

Education

Engineering degree or diploma

Job description

Amazon Data Services Hong Kong Limited is seeking a Data Center Facilities Manager to oversee day-to-day operations, ensure safety, and coordinate with Colocation providers across critical systems such as power, cooling, and infrastructure. You will lead on-site teams, manage incidents, and drive process improvements in a fast-paced data center environment.

The role requires strong electrical knowledge, at least 3 years in facility management, and bilingual proficiency in English and Chinese.