Senior AI-Driven People Operations Lead

Magic Eden; Hong Kong; Hybrid; AUD 176,000 - 264,000; Full time

Job summary

Magic Eden is seeking a Senior Business Operations Associate to drive real-time alignment across business teams, Engineering, Product, and AI agents in a hybrid Hong Kong corporate setting. You will define workflows, ownership, and escalation paths to ensure smooth production of AI-driven processes and cross-functional execution.

The role emphasizes hands-on involvement with AI-enabled workflows, quick problem-solving, and reliable delivery across fast-moving initiatives while balancing speed

Qualifications

• 4+ years of experience in business operations, product operations, strategy, or a related role.
• Strong business judgement and practical problem-solving skills with an operations, client, or product-operations mindset.
• Technical literacy to work with Engineering on AI agents, prompts, workflows, APIs, and automation.

Responsibilities

• Real-time business and team alignment across multiple functions and AI agents.
• AI-enabled production workflows with defined ownership, prompts, and quality criteria.
• Quality, handoffs, escalation, and ownership to ensure reliable internal processes.

Skills

Cross-functional leadership

Analytical thinking

AI familiarity

Operational excellence

Job description

Magic Eden is seeking a Senior Business Operations Associate to drive real-time alignment across business teams, Engineering, Product, and AI agents in a hybrid Hong Kong corporate setting. You will define workflows, ownership, and escalation paths to ensure smooth production of AI-driven processes and cross-functional execution.

The role emphasizes hands-on involvement with AI-enabled workflows, quick problem-solving, and reliable delivery across fast-moving initiatives while balancing speed