Senior Account Manager

Unlimit; Hong Kong Island; On-site; HKD 446,400 - 669,600; Full time

Job summary

A fintech leader in Hong Kong is seeking a Senior Account Manager to manage and grow crucial partnerships in the payments ecosystem. The successful candidate will develop relationships with merchants and payment partners, identify opportunities, and implement strategies for account growth and revenue maximization. This role demands at least 5 years of industry experience and a data-driven mindset to enhance performance. The position offers the chance to thrive in a vibrant and evolving environment.

Qualifications

• Minimum 5 years of experience in the payments industry, with a strong understanding of acquiring, merchant services, or payment partnerships.
• Proven experience managing merchants and/or payment partners, with the ability to grow accounts commercially.
• Comfortable owning both hunting and farming responsibilities, including upsell and cross‑sell initiatives.

Responsibilities

• Build and manage relationships with key merchants and payment partners.
• Identify new business opportunities while maintaining and expanding existing accounts.
• Upsell and cross‑sell Unlimit solutions to maximize revenue and adoption.
• Monitor KPIs, optimize account performance, and recommend data‑driven improvements.
• Represent Unlimit as a trusted partner in all interactions.

Skills

Experience in the payments industry

Account management

Data analysis

Sales skills

Collaboration

Job description

Join to apply for the Senior Account Manager role at Unlimit

Unlimit is the global fintech powerhouse behind the world’s largest proprietary payments infrastructure.

Founded in 2009, Unlimit operates across 17 global offices with 700+ experts, seamlessly integrating 1,000+ payment methods into a single platform.

About The Job

As an Account Manager, you will manage and grow a portfolio of merchants and payment partners for Unlimit’s acquiring business across APAC.

What You’ll Do

• Build and manage relationships with key merchants and payment partners.
• Identify new business opportunities while maintaining and expanding existing accounts.
• Upsell and cross‑sell Unlimit solutions to maximize revenue and adoption.
• Monitor KPIs, optimize account performance, and recommend data‑driven improvements.
• Represent Unlimit as a trusted partner in all interactions.
• Balance multiple accounts and deliver results within challenging timelines.

Who You Are

• Minimum 5 years of experience in the payments industry, with a strong understanding of acquiring, merchant services, or payment partnerships.
• Proven experience managing merchants and/or payment partners, with the ability to grow accounts commercially.
• Comfortable owning both hunting and farming responsibilities, including upsell and cross‑sell initiatives.
• Data‑savvy: able to analyze performance data and communicate insights and recommendations.
• Self‑starter: proactive, resilient, and able to thrive in a fast‑paced, evolving environment.
• Collaborative and positive: works well across teams and contributes to a high‑performance culture.

Benefits

Unlimit is an equal opportunity employer. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

We may use artificial intelligence (AI) tools to support parts of the hiring process, but final hiring decisions are ultimately made by humans.