Sales Support and Fresh Operations Supervisor

PARKnSHOP (HK) Limited; Sha Tin; On-site; HKD 167,000 - 279,000; Full time

Job summary

PARKnSHOP Supermarket in Hong Kong seeks a Sales Support and Fresh Operations Supervisor to enhance store operations and ensure strong execution of product display, freshness, and sales initiatives. You will collaborate with internal teams and external partners to uplift store standards and drive business results.

A typical day includes store visits, evaluating displays, monitoring quality, and optimizing workflows while supporting trading activities and cross-functional coordination.

Qualifications

• Diploma or above in Business Administration, Retail Management, Supply Chain or related disciplines.
• Minimum 3–5 years of experience in retail operations, preferably in fresh food categories.
• Strong analytical and problem-solving skills with a proactive mindset.
• Good communication and stakeholder management skills.
• Ability to work in a fast-paced retail environment and manage multiple tasks.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Good command of English and Chinese.

Responsibilities

• Conduct regular store visits and evaluations to enhance product assortment, freshness standards, and in-store displays to maximise sales opportunities.
• Monitor product quality and operational standards, and provide timely feedback to relevant stakeholders.
• Identify, review, and optimise operational workflows to enhance efficiency.
• Collaborates with Trading department to fostering and implementing sales activities effectively.
• Act as the key point of contact among store teams, cross-functional departments, and external vendors.
• Track performance metrics, prepare reports, and maintain documentation to support business decisions.

Skills

Analytical skills

Problem solving

Proactive mindset

Communication

Stakeholder management

MS Office

English & Chinese

Education

Diploma or above in Business Administration, Retail Management, Supply Chain or related disciplines

Tools

Microsoft Office

Job description

Sales Support and Fresh Operations Supervisor

As a Sales Support & Fresh Operations Supervisor, you will support store operations and fresh category performance by ensuring strong execution of product display, operational efficiency, and sales-driving initiatives. You will collaborate closely with internal teams and external partners to enhance store standards and achieve business objectives.

A typical day in this Role:

Conduct regular store visits and evaluations to enhance product assortment, freshness standards, and in-store displays to maximise sales opportunities.

Monitor product quality and operational standards, and provide timely feedback to relevant stakeholders.

Identify, review, and optimise operational workflows to enhance efficiency.

Collaborates with Trading department to fostering and implementing sales activities effectively.

Act as the key point of contact among store teams, cross-functional departments, and external vendors.

Track performance metrics, prepare reports, and maintain documentation to support business decisions.

This job a good fit for You if:

You are a Guardian – You like to dig into the details and deliberate fully before making decisions.

You are a Collaborator – You explore outside resources and develop contacts that may be helpful to the team. You value diverse opinions and love to collaborate.

Success will depend on:

Diploma or above in Business Administration, Retail Management, Supply Chain or related disciplines.

Minimum 3–5 years of experience in retail operations, preferably in fresh food categories.

Strong analytical and problem-solving skills with a proactive mindset.

Good communication and stakeholder management skills.

Ability to work in a fast-paced retail environment and manage multiple tasks.

Proficiency in Microsoft Office (Excel, PowerPoint, Word).

Good command of English and Chinese.

Supermarkets, Grocery & Petrol Retailing 5,001-10,000 employees

PARKnSHOP Supermarket is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 17,000 stores across 12 retail brands in 31 markets, with 130,000 people globally.

Founded in 1972, PARKnSHOP, under the AS Watson Group is the largest O+O supermarket chain in Hong Kong and one of the most trusted brands among local consumers. With over 240 stores across Hong Kong and Macau, PARKnSHOP operates several well-known retail brands, including FUSION, TASTE, TASTE x FRESH, FOOD PARC, and GREAT FOOD HALL.

PARKnSHOP Supermarket is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 17,000 stores across 12 retailer brands in 31 markets, with 130,000 people globally.

Founded in 1972, PARKnSHOP, under the AS Watson Group is the largest O+O supermarket chain in Hong Kong and one of the most trusted brands among local consumers. With over 240 stores across Hong Kong and Macau, PARKnSHOP operates several well-known retail brands, including FUSION, TASTE, TASTE x FRESH, FOOD PARC, and GREAT FOOD HALL.

What can I earn as an Operations Supervisor