Sales Development Representative (Cantonese)

Airwallex; Hong Kong; On-site; HKD 167,400 - 290,160; Full time

Job summary

Airwallex in Hong Kong is seeking a Business Development Representative to fuel our sales pipeline. You will engage with prospects, qualify needs, and move opportunities toward product demonstrations, collaborating with the SME & Growth Team to expand Airwallex’s footprint in cross-border payments and fintech solutions.

You'll use creative outreach across calls, emails, chats, and social channels, building assets and tools to support selling efforts.

Qualifications

• Experience in SDR/BDR or related sales role.
• Fluency in English and Cantonese.
• Strong communication, written and verbal.
• Ability to work in hyper-growth environments.

Responsibilities

• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability.
• Move qualified leads through the buyer journey with the goal of booking product demonstrations.
• Execute plays or designed touch points in a customer journey through cold calls, emails, chat and social media.
• Present product information to customers once you have identified their needs.
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts.
• Inform and recommend outreach strategies and best practices by testing various touch points.

Skills

Self-starter

Strong communicator

Resilient

Team player

Bilingual English Cantonese

Job description

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

We're currently looking for a Business Development Representative in our team. You will drive Airwallex's future growth engine to develop leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities. Finally, you enjoy building – you like to actively participate in the prospecting and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets. With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

Responsibilities:

• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability
• Move qualified leads through the buyer journey with the goal of booking product demonstrations
• Execute ‘plays’ or designed touch points in a customer journey through cold calls, emails, chat and social media
• Present product information to customers once you have identified their needs
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
• Inform and recommend outreach strategies and best practices by testing various touch points

Who you are

• Strong motivator and self starter who is able to operate in a hyper growth environment
• Natural communicator who loves connecting with people
• Ambitious to make an impact and have a constant desire to improve yourself
• Demonstrate resilience to adapt to changing market conditions and maintain consistent sales performance
• Process driven - You enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible
• A team player - You are a natural at building relationships with your colleagues but can work independently at ease
• Track record of top performance or prior success in an SDR-related role
• Superior verbal and written communication skills
• Fluency in English and Cantonese is required to support clients in Hong Kong
• Strong interest in technology and/or financial services