Sales & Client Operations Coordinator

Leadingnation; Hong Kong; On-site; HKD 201,000 - 279,000; Full time

Job summary

Leadingnation in Hong Kong is seeking an energetic sales support administrator to coordinate quotes, proposals, and presentations while assisting with customer inquiries. You will work with cross-functional teams to ensure timely service delivery, prepare reports for sales leadership, and support lead generation and follow-up activities.

Candidates should have DSE or higher, strong organizational skills, excellent English and Cantonese, and proficiency in Microsoft Office and CRM tools.

Qualifications

• DSE or above / Degree holder.
• Experience in a similar business support or customer service role, preferably in freight forwarding, shipping, carrier or logistics.
• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to interact with customers and colleagues at all levels.
• Proficient in using Microsoft Office suite (Word, Excel, PowerPoint) and CRM software.
• Ability to work independently and as part of a team.
• Good command of written and spoken English and Cantonese; Mandarin is an advantage.

Responsibilities

• Coordinating and managing administrative tasks, including preparing quotes, proposals, and presentations.
• Assisting with customer communication and relationship management, including responding to inquiries, following up on requests, and providing timely information regarding services and rates.
• Collaborating with cross-functional teams to ensure the efficient and effective delivery of services.
• Prepare reports for Sales team and management.
• Providing administrative support for the sales team in lead generation and follow-up activities.
• Analyze and monitor the Company’s customer and sales structure for customer portfolio and sales management; lead customer evaluation and initiatives.
• Ensure effective implementation on all sales initiatives, applications, and systems to achieve company objectives.

Skills

Organizational skills

Communication skills

CRM proficiency

MS Office

Team player

Independent work

Education

DSE or above / Degree holder

Tools

CRM software

Microsoft Office Suite

Job description

Leadingnation in Hong Kong is seeking an energetic sales support administrator to coordinate quotes, proposals, and presentations while assisting with customer inquiries. You will work with cross-functional teams to ensure timely service delivery, prepare reports for sales leadership, and support lead generation and follow-up activities.

Candidates should have DSE or higher, strong organizational skills, excellent English and Cantonese, and proficiency in Microsoft Office and CRM tools.