Sales Associate

kate spade new york; Tung Chung; On-site; HKD 134,000 - 201,000; Full time

Job summary

Kate Spade New York in Hong Kong is seeking a dynamic stylist to help customers select products that fit their aesthetic and lifestyle. You will guide styling, demonstrate brand knowledge, and create complete looks while ensuring a seamless checkout experience.

Strong selling skills, prior retail experience, ability to multitask, and willingness to learn omni/virtual selling techniques are essential; fluency in English or local market language is required.

Qualifications

• Professional selling skills with strong interpersonal abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and collaborate in a team.
• Willingness to learn omni/virtual selling techniques.
• English proficiency (or local market language).

Responsibilities

• Greet guests, demonstrate product knowledge and provide styling advice.
• Suggest add-ons and create complete looks for customers.
• Showcase multiple ways to wear products; guide purchase decisions.
• Maintain stockroom organization and POS transactions.
• Encourage return visits through positive customer experiences.

Skills

Professional selling

Retail experience

Multitasking

Social media awareness

English proficiency

Job description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardroom.

Key Responsibilities

Customer Engagement & Styling

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.

Sales & Business Acumen

• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

Requirements

Skills & Experience

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Schedule:Abilitytoworkaflexiblescheduleto meet the needs of the business—including nights, weekends,busy season, and high-traffic retail days(including but not limited to public holidays).

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.