Retail Sales Executive

Cornerstone Global Partners; Hong Kong; On-site; HKD 216,000 - 360,000; Full time

Benefits offered by this job

Comprehensive training

Career progression

Employee shopping discounts

Brand courses

Job summary

Cornerstone Global Partners is hiring for a flagship store in Pacific Place, Hong Kong. The role requires 3+ years in luxury retail and involves personalized consultations, achieving sales targets, and managing VIP relationships. You will handle product display, inventory, and store operations, plus after-sales service.

Work in shifts including weekends and public holidays. Competitive base salary with generous commission, plus comprehensive training, a clear career path from Sales Rep to

Qualifications

• Form 5 education or above
• 3+ years experience in luxury retail or related fields
• Passion for Chinese traditional culture
• Experience in jewellery, porcelain, or art sales preferred
• Excellent communication and service orientation
• Willing to work shifts, including weekends and holidays

Responsibilities

• Provide professional, esteemed, and personalized customer consultation and sales services at the store
• Achieve individual and team sales targets to promote the brand
• Establish and maintain long-term customer relationships, assist in managing the VIP database
• Manage product display, inventory management, and daily store operations
• Follow up on after-sales services, handle customer inquiries and complaints, enhance customer satisfaction

Skills

Luxury retail sales

Customer service

Excellent communication

Team spirit

Education

Form 5 education or above

Job description

Our client is a prestigious Chinese Arts & Culture brand. The company operates stores in Beijing, Shanghai, and Shenzhen and has a flagship store in HK. The brand is known for its China’s wood, porcelain, gold and silver products and convey the beauty and joy of Chinese culture.

We are hiring for their new store in Pacific Place, HK.

Duties:

Provide professional, esteemed, and personalized customer consultation and sales services at the store

Achieve individual and team sales targets to promote the brand

Establish and maintain long-term customer relationships, assist in managing the VIP database

Manage product display, inventory management, and daily store operations

Follow up on after-sales services, handle customer inquiries and complaints, enhance customer satisfaction

Job Requirements:

Form 5 education or above

3 years+ experience in luxury retail, high-end jewellery, porcelain, or art sales preferred

Passionate about Chinese traditional culture, understanding of traditional Chinese literati lifestyle

Experience in calligraphy and painting, tea art, incense appreciation, flower arrangement, folk music, or related fields preferred

Excellent communication skills, enthusiasm for service, and team spirit

Professional and presentable, detail-oriented, responsible

Must work in shifts (including weekends and public holidays)

What We Offer

Competitive base salary + generous commission (no cap)

Comprehensive on-the-job training and professional brand courses

Clear career advancement path from Sales Rep to Manager

Exclusive employee shopping discounts

Work Location: Pacific Place, Hong Kong, Shift Hours