Remote Physician Case Manager, Telemedicine Care

Teladoc Health Asia; Hong Kong; Remote; HKD 600,000 - 900,000; Full time

Job summary

Teladoc Health Asia in Hong Kong is seeking a Physician Case Manager to remotely coordinate and manage patient care, conducting virtual consultations, collaborating with medical teams and ensuring high-quality, patient-centered outcomes.

You will contact patients, collect records, assess medical history, develop personalized care plans, prepare case summaries, monitor progress, and support quality improvement initiatives with the Medical Director and Care Coordinator.

Qualifications

• Medical degree from an accredited university.
• Registered with the Medical Council of Hong Kong with good practicing record.
• Clinically active currently.

Responsibilities

• Manage and follow up cases referred by Teladoc Health.
• Serve as the primary point of contact for patients and providers.
• Call patients and collect full medical records and understand their status.
• Assess patients' medical conditions and treatment history for review.
• Collaborate with patients to develop personalized care plans.
• Complete clinical case summaries and explain medical opinions to patients.
• Monitor progress and adjust care plans as needed.
• Support quality and service improvement initiatives with leadership.

Skills

Communication skills

Interpersonal skills

Remote collaboration

Education

Medical degree

Tools

Telemedicine platforms

Job description

Teladoc Health Asia in Hong Kong is seeking a Physician Case Manager to remotely coordinate and manage patient care, conducting virtual consultations, collaborating with medical teams and ensuring high-quality, patient-centered outcomes.

You will contact patients, collect records, assess medical history, develop personalized care plans, prepare case summaries, monitor progress, and support quality improvement initiatives with the Medical Director and Care Coordinator.