Relationship Manager, SME Banking HK

Standard Chartered; Hong Kong; On-site; HKD 500,000 - 800,000; Full time

Benefits offered by this job

Competitive salary

Flexible working

Wellbeing support

Learning culture

Diversity & inclusion

Job summary

Standard Chartered in Hong Kong is seeking an experienced Relationship Manager for SME Banking to manage and develop relationships with small to mid-sized businesses and emerging corporates. You will drive growth by offering financial solutions while ensuring risk and regulatory compliance in daily operations.

The role requires strong client management, cross-border experience, and expert knowledge of trade, cash, lending and FX products.

Qualifications

• Minimum 5 years of relevant experience serving business, commercial and corporate clients.
• Experience servicing cross-border international businesses.
• Proven track record in client relationship management and business development.
• Strong understanding of accounting principles, financial modelling, and financial statement analysis.
• Licenses including IA TR and HKMA RI.

Responsibilities

• Promote insurance and investment products for SME customers.
• Achieve agreed financial and non-financial targets by acquiring, growing, and retaining profitable customers within risk parameters.
• Contribute toward team targets and deliver optimal portfolio return.
• Collaborate with other Relationship Managers, Credit Analysts, Risk, Compliance, and Product teams.

Skills

Relationship management

Business development

Cross-border banking

Financial analysis

Communications skills

Presentation skills

Regulatory compliance

Product knowledge

Licensing IA TR HKMA RI

Industry knowledge

Risk awareness

Investment product knowledge

Job description

As a Standard Chartered Relationship Manager in Small to Medium Enterprises (SME) Banking, you’ll be responsible for managing and developing relationships with small businesses, mid-sized and emerging corporates to drive business growth and meet the bank's strategic objectives. You’ll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

Job Summary

As a Standard Chartered Relationship Manager in Small to Medium Enterprises (SME) Banking, you’ll be responsible for managing and developing relationships with small businesses, mid-sized and emerging corporates to drive business growth and meet the bank's strategic objectives. You’ll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

Key Responsibilities

• Promote insurance and investment products for the Small to Medium business customers.
• Achieve agreed individual financial and non-financial targets by acquiring, growing, and retaining profitable Small Business customers within acceptable risk parameters.
• Contribute toward achieving the team’s overall target and delivering optimal portfolio return.
• Collaborate and build effective partnerships with other Relationship Managers, Credit Analysts, Team Managers, Segment Heads, colleagues in Client Due Diligence, and partners in Risk, Compliance, other support functions, and Product.

Skills And Experience

• Minimum 5 years of relevant experience in serving Business, Commercial and Corporate clients.
• Experience servicing cross-border international businesses.
• Proven track record in client relationship management and business development.
• Demonstrates strong understanding of accounting principles, financial modelling, and financial statement analysis.
• Obtain relevant licenses, including Insurance Authority Technical Representative (IA TR), and Hong Kong Monetary Authority Relevant Individual (HKMA RI)
• Sound product knowledge on trade, cash, lending, and FX.
• Strong understanding of local industries, supply and value chains, and market environment.
• Knowledge of operational procedures, documentation requirements, banking practices and regulations related to SME Banking.
• Strong understanding in business guidelines and compliance issues.
• Sound knowledge of financial markets and investment products.
• Outstanding communication and presentation skills.
• Motivated self-starter, identifying opportunities, providing innovative approaches to meet client needs

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.