Relationship Manager, CITICdiamond (Cross Border)

China CITIC Bank International Limited; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

China CITIC Bank International Limited is seeking an experienced banking professional to develop and maintain client relationships, focusing on high net worth individuals. The role involves acquiring new clients, managing portfolios, and ensuring compliance with regulatory standards.

The ideal candidate should hold a degree in Business Administration and possess relevant qualifications like CFP or CFA. A minimum of 4 years of experience in banking is essential along with excellent communication skills in English and Chinese.

Qualifications

• Minimum 4 years of banking experience serving high-net-worth clients.
• Familiar with KYC and account documentation.
• Good command of English and Chinese, including Putonghua.

Responsibilities

• Develop and maintain client relationships.
• Meet CITICdiamond business targets.
• Manage and monitor client accounts regularly.

Skills

Interpersonal skills

Problem-solving skills

Communication skills

Knowledge of wealth-management products

Networking skills

Education

Degree in Business Administration or related disciplines

CFP / CFA / HKRFP qualification

Job description

Country of Location: China Hong Kong

Job Responsibilities

• Develop and maintain client relationships in accordance with the bank’s policies and procedures.
• Meet the bank’s objectives on CITICdiamond business targets & plans.
• Acquire and grow high net worth customer base effectively through MGM and business networking and seek business referrals.
• Manage and monitor client accounts on an ongoing basis to understand changing investment needs and objectives and to coordinate portfolio solutions.
• Maintain a close working relationship with Products & Portfolio Specialist teams to ensure the continued viability of client objectives and to ensure coordination of a client’s overall strategies and needs.
• Actively participate in marketing and promotional activities for customer acquisition and relationship building including client seminars etc.
• Understand the level of risk associated with all products and services and ensure that all relevant information are disclosed to clients.
• Assist supervisor to implement and execute strategic plans and actively engage in business development activities.
• Ensure compliance with account opening requirements on CDD and KYC.
• Review relevant MIS reports to identify suspicious transactions in a timely manner.
• Comply with anti‑money laundering and counter‑terrorist financing controls in accordance with regulatory standards and CNCBI policies.
• Establish oneself as a trusted advisor by participating in the customer’s decision‑making process, as appropriate.

China Team

• Acquire and grow the Mainland Chinese high‑net‑worth individual customer base through networking activities with CITIC Group to enhance the customer referral effectiveness.
• Assist in educating and coaching CITIC Bank bankers about CITIC Bank International’s Wealth Management products and services.
• Perform annual review of high‑risk / unsuitable customers timely.
• Proactively maintain business relationship with individuals who satisfy the bank’s standards of suitability and who meet the bank’s “Wealth Criteria”.
• Provide additional investment services, including portfolio allocation service to customers.

Hong Kong Team

• Upgrade and convert selected existing customers into CITICdiamond customers by promoting the Diamond proposition to customers.

Requirements

• Degree holder in Business Administration or related disciplines.
• Possess CFP / CFA / HKRFP qualification as well as IIQAS and other required qualifications under SFC for selling insurance and investment products.
• Minimum 4 years of relevant banking experience in serving high‑net‑worth individual customers in retail bank or private bank.
• Familiar with KYC and account documentation with knowledge of wealth‑management products.
• Familiar with wealth‑management knowledge including retail banking practices and products, sales and marketing, risk assessment and credit analysis.
• Good knowledge of risk assessment and credit analysis.
• Good interpersonal, problem‑solving and communication skills.
• Good command of written and spoken English and Chinese (including Putonghua).