Regional Risk & Compliance Lead — North Asia Retail

Richemont; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Cartier is seeking a Senior Manager Business Risk & Compliance, North Asia to strengthen governance, risk management and compliance across North Asia, and lead the Hong Kong Retail and Specialists function.

You will partner with Commercial, Retail Operations and Corporate Functions to embed policies and regulatory requirements into day-to-day activities, supporting sustainable growth and protecting people, assets and reputation in HK, Macau and Taiwan.

Responsibilities

• Define and implement the regional Business Risk & Compliance roadmap in alignment with Maison and Regional priorities.
• Promote a culture of integrity, accountability and risk awareness throughout the organization.
• Identify, assess and monitor operational, commercial and reputational risks across the region.
• Maintain regional risk registers and ensure mitigation plans are effectively implemented.
• Provide regular reporting and recommendations to the Director of Retail Excellence and Regional Leadership.
• Lead the review, optimization and governance of Standard Operating Procedures to balance operational efficiency with compliance requirements.
• Ensure boutiques and Points of Sale consistently operate in accordance with Cartier standards.
• Standardize operational practices across Hong Kong, Macau and Taiwan.
• Continuously improve retail processes while safeguarding governance and internal controls.
• Protect the Maison’s people, assets, property and brand image through disciplined operational execution.
• Develop and execute the regional boutique and POS compliance audit programme.
• Conduct operational reviews, stock verification and control testing.
• Review supporting documentation and monitor remediation of audit findings.
• Identify operational risks and implement corrective actions in partnership with business stakeholders.
• Strengthen compliance awareness across boutique teams and reinforce behaviours that protect both employees and Maison assets.
• Partner with Commercial and Retail Operations teams to ensure governance over pricing, promotions, commercial approvals and operational processes.
• Provide risk assessments and recommendations for new business initiatives.
• Support omnichannel governance and ensure operational readiness across commercial initiatives.
• Act as the Business Risk & Compliance representative for regional transformation initiatives.
• Coordinate with International Headquarters to ensure projects are delivered in compliance with Maison standards.
• Support cross-functional projects by embedding governance, operational controls and compliance requirements throughout project implementation.
• Lead or coordinate investigations involving operational incidents, inventory discrepancies, fraud and policy violations.
• Partner with Human Resources, Finance, Security, Legal and Internal Audit to identify root causes and implement sustainable corrective actions.
• Monitor incident trends and recommend preventive measures to reduce future risk exposure.
• Develop dashboards and reporting to monitor operational compliance, audit results, inventory accuracy, incident trends and key risk indicators.
• Provide actionable insights to Regional Leadership that support informed decision-making and continuous improvement.

Job description

Cartier is seeking a Senior Manager Business Risk & Compliance, North Asia to strengthen governance, risk management and compliance across North Asia, and lead the Hong Kong Retail and Specialists function.

You will partner with Commercial, Retail Operations and Corporate Functions to embed policies and regulatory requirements into day-to-day activities, supporting sustainable growth and protecting people, assets and reputation in HK, Macau and Taiwan.