Regional Facilities & Workplace Ops Lead

Bloomberg; Hong Kong; Hybrid; HKD 900,000 - 1,200,000; Full time

Job summary

Bloomberg Hong Kong is seeking a Regional Facilities Operations Lead to scale global workplace operations with structured execution, governance frameworks, and data-driven insights. You will sit between global direction and regional delivery, standardizing processes and driving cross-functional collaboration across Facilities, Finance, BI, Design, Procurement and more.

You will turn complex programs into clear plans, establish ownership, and build sustainable operating practices, balancing

Qualifications

• Recent experience in Facilities Operations, Workplace Operations, or Program Management within a related business operations function.
• Demonstrated experience leading operational improvement, transformation, or change management initiatives, including implementation of new processes, operating models, SOPs, or governance frameworks.
• Experience working within a multinational organisation, partnering across multiple teams, stakeholder groups, functions, or regions.
• Demonstrated ability to translate strategic priorities into structured workstreams, operating plans, governance frameworks, or measurable operational outcomes.
• Demonstrated ability to manage multiple priorities, projects, or workstreams in a fast-paced and evolving environment.
• Experience working with operational systems, workflow tools, reporting platforms, or business applications to improve visibility, efficiency, or service delivery.
• Experience using data, metrics, reporting, or dashboards to support operational decision-making, performance management, or continuous improvement initiatives.
• Experience supporting budget planning, or financial reporting for operational functions.
• Experience supporting vendor governance, including performance reviews or risk assessment.
• Strong written and verbal communication skills in English, with experience preparing leadership updates, process documentation, operational reports, or decision-making materials.

Responsibilities

• Translate global Facilities and Workplace Experience Operations priorities into clear workstreams, milestones, ownership models, and execution plans.
• Lead regional and global programs and initiatives from design through implementation, adoption, and operational handover.
• Support operating model changes, including role clarity, service ownership, workflow design, and regional readiness planning.
• Partner across regions and functions to resolve execution gaps and support consistent delivery.
• Balance global standards with appropriate regional and local operating needs.
• Develop and maintain operational metrics frameworks that support performance visibility, accountability, and leadership decision-making.
• Partner with Business Intelligence and operational teams to align dashboards, KPI structures, reporting outputs, and scorecards.
• Analyze operational, financial, and service performance data to identify trends, risks, gaps, and opportunities for improvement.
• Support leadership reporting, quarterly portfolio reviews, management committee metrics, and other performance review processes.
• Support the evolution of operational performance measurements, including metrics, reporting, and accountability frameworks.
• Develop, maintain, and improve SOPs, service catalogs, operating guidelines, playbooks, and process documentation.
• Connect services, SOPs, ownership, governance standards, and metrics to support consistent execution and clearer operational accountability.
• Define documentation standards, review cadences, and minimum operating expectations across regions.
• Identify opportunities to simplify, consolidate, or standardize processes.
• Ensure operational documentation remains current, accessible, practical, and aligned with global Facilities Operations standards.

Skills

Stakeholder management

Program management

Data analytics

Facilities operations

Education

Bachelor’s degree or degree-equivalent qualifications

Tools

BI dashboards

Job description

Bloomberg Hong Kong is seeking a Regional Facilities Operations Lead to scale global workplace operations with structured execution, governance frameworks, and data-driven insights. You will sit between global direction and regional delivery, standardizing processes and driving cross-functional collaboration across Facilities, Finance, BI, Design, Procurement and more.

You will turn complex programs into clear plans, establish ownership, and build sustainable operating practices, balancing