Reception Manager / Assistant Reception Manager / Front Desk Supervisor (5-Day Work Week)

Ramada Hong Kong Grand View; Hong Kong; On-site; HKD 360,000 - 540,000; Full time

Job summary

Ramada Hong Kong Grand View invites applications for a Reception Manager / Assistant Reception Manager / Front Desk Supervisor (5‑Day Work Week). The role leads front desk operations, supervises staff, and ensures guests receive exceptional service at the Hong Kong Island property.

Requirements include a Diploma or Degree in Hotel Management or Front Office, at least 2 years in hospitality, and fluent English and Mandarin with strong interpersonal skills.

Qualifications

• Degree/Diploma in Hotel Management, Front Office or related discipline.
• Minimum 2 years working experience in hospitality.
• Good command of English and Mandarin Chinese.
• Strong interpersonal and communication skills.

Responsibilities

• Handle guest check-in and check-out professionally.
• Supervise and ensure smooth operation at the Front Desk.
• Provide guest service and enhance guest satisfaction.

Skills

English & Mandarin communication

Interpersonal skills

Guest service orientation

Education

Diploma/Degree in Hotel Management or Front Office

Job description

Ramada Hong Kong Grand View is providing 317 guest rooms which located on No. 88 Chun Yeung Street, North Point, on Hong Kong Island.
華美達盛景酒店位於香港北角春秧街88號，提供精緻客房共317間。

Presently, we are looking for high-caliber candidates for the positions of:

Reception Manager / Assistant Reception Manager / Front Desk Supervisor (5-Day Work Week)

Job Duties

• Handle guest check-in and check-out in a professional manner
• Supervise and ensure a smooth and efficient operation at the Front Desk
• To provide guest service and enhance the satisfaction from our guests

Job Requirements

• Degree/Diploma holder in Hotel Management, Front Office or other related disciplines
• Minimum 2 year working experience in hospitality industry
• Good command in English & Chinese (Mandarin)
• Good interpersonal and communication skills
• Guest-oriented, friendly and courteous

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## More Job Information

Job Function

• 餐飲 · 酒店 - 其他職位

Location

• 北角

Employment Term

• 全職

Employment Term

• 長期

Education

• 文憑或相等程度