Quant Specialist: Digital Teller & Customer Service

Industrial and Commercial Bank of China (Asia) Limited; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

Industrial and Commercial Bank of China (Asia) Limited is hiring a Quant Specialist to handle transactions at Virtual Teller Machines (VTM) and support smooth branch operations. The role emphasizes accuracy, customer service, and compliance with banking controls.

The ideal candidate holds a university degree with 1–3 years of teller or counter service experience, and demonstrates excellent communication, interpersonal skills, and language proficiency in Putonghua, Cantonese, and English.

Qualifications

• Degree or above.
• 1–3 years teller/counter service experience preferred.
• Pleasant and customer-oriented.
• Excellent communication and interpersonal skills.
• Knowledge of AML requirements preferred.
• Proficient in Putonghua, Cantonese and English.

Responsibilities

• Perform accurate and efficient transactions at Virtual Teller Machines (VTM).
• Ensure smooth operations and meeting all control and service requirements.

Skills

Communication skills

Interpersonal skills

Customer service

AML knowledge

Education

Bachelor's degree or above

Job description

Industrial and Commercial Bank of China (Asia) Limited is hiring a Quant Specialist to handle transactions at Virtual Teller Machines (VTM) and support smooth branch operations. The role emphasizes accuracy, customer service, and compliance with banking controls.

The ideal candidate holds a university degree with 1–3 years of teller or counter service experience, and demonstrates excellent communication, interpersonal skills, and language proficiency in Putonghua, Cantonese, and English.