Quality Assurance Manager

XH Supply Chain Management (Hong Kong) Limited; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Benefits offered by this job

Group medical insurance

Job summary

XH Supply Chain Management (Hong Kong) Limited in Hong Kong is seeking a Quality Assurance Manager to lead QA/Compliance operations, ensure right-first-time quality, and drive improvements across the supply chain. You will shape strategic programs with cross-functional teams and external partners to uphold the highest standards.

Responsibilities include implementing quality control systems, conducting audits, developing KPIs, managing suppliers, and training staff.

Qualifications

• Tertiary education in cold chain supply chain, logistics, or relevant disciplines.
• At least 5 years of experience in technical and quality control of the food industry, cold chain supply chain, or FMCG in a supervisory capacity for a multinational organization.
• Strong knowledge of quality control systems, procedures, and best practices in Hong Kong, China, and Macau markets.
• Strong management and leadership, strategic and analytical thinking, high initiative, and integrity.

Responsibilities

• Implement and manage quality control systems and procedures throughout the supply chain process
• Conduct regular quality audits and inspections to ensure compliance with industry standards and regulations
• Collaborate with internal departments to improve processes, address quality issues, and drive continuous improvement
• Develop and maintain quality metrics to monitor and report on KPIs
• Identify and resolve any quality-related problems or customer complaints in a timely and efficient manner
• Manage supplier relationships to ensure adherence to quality standards and requirements
• Stay up-to-date with industry trends and developments to implement best practices
• Train and support team members on quality assurance processes and standards

Skills

Quality management

Leadership

Analytical thinking

Initiative

Integrity

Education

Tertiary education in cold chain supply chain, logistics, or relevant disciplines

Tools

Quality control systems

Job description

As the Quality Assurance Manager, you will be responsible for providing leadership in QA/Compliance operations management, ensuring right-first-time execution, and maintaining the highest levels of quality across our organization. You will work closely with cross-functional teams and external stakeholders to set strategic directions on quality improvement programs internally and externally.

You will:

Implement and manage quality control systems and procedures throughout the supply chain process

Conduct regular quality audits and inspections to ensure compliance with industry standards and regulations

Collaborate with internal departments to improve processes, address quality issues, and drive continuous improvement

Develop and maintain quality metrics to monitor and report on Key Performance Indicators (KPIs)

Identify and resolve any quality-related problems or customer complaints in a timely and efficient manner

Manage supplier relationships to ensure adherence to quality standards and requirements

Stay up-to-date with industry trends and developments to implement best practices

Train and support team members on quality assurance processes and standards

We are looking for someone with:

Tertiary education in cold chain supply chain, logistics, or relevant disciplines

At least 5 years of experience in technical and quality control of the food industry, cold chain supply chain, or FMCG in a supervisory capacity for a multinational organization. Worked at the corporate level would be an advantage

Strong knowledge of quality control systems, procedures, and best practices of Hong Kong, China, and Macau markets

Strong management and leadership skills, strategic and analytical thinking, high initiative, and integrity

We offer:

Competitive remuneration package

A stable, friendly and welcoming environment

Training and development opportunities

Group medical insurance