QA Analyst/ UAT Tester (6 months Renewable Contract)

Randstad Hong Kong Limited; Hong Kong; Presencial; HKD 180.000 - 300.000; Jornada completa

Descripción de la vacante

Randstad Hong Kong Limited is seeking a detail-oriented Quality Assurance / Operations Support Analyst in Hong Kong to support UAT for enterprise systems, execute quality checks, and automate reporting with Excel and AI tools. You will work with SMEs, systems engineers, and project teams to ensure data quality, documentation accuracy, and efficient workflow tracking.

The ideal candidate has at least 1 year in QA/BA/ops support, a Bachelor degree, advanced Excel skills, and strong English;

Formación

• 1+ year QA/BA/ops support experience.
• Bachelor degree in IT/IS or related field.
• Advanced Excel formulas and automation tools.
• Familiar with UAT lifecycle and defect logging.
• Attention to detail and data pattern analysis.

Responsabilidades

• Collaborate with SMEs to run UAT for new systems in secure environments.
• Perform functional testing on data outputs and log defects.
• Update user guides, docs and test scripts based on results.
• Design Excel-based tools and AI utilities to automate workflows.
• Identify bottlenecks and propose technical improvements.
• Build dynamic operational reports using Excel functions.
• Execute routine data entry, indexing and admin tasks.
• Prepare and validate CSV files for system uploads.
• Monitor shared mailboxes, categorize inquiries and route issues.

Conocimientos

QA

Business Analysis

Operations Support

Advanced Excel

UAT Lifecycle

Data Analysis

Documentation

English Fluency

Cantonese/Mandarin (adv)

Educación

Bachelor Degree in IT/IS

Herramientas

Excel (Advanced)

AI Tools

CSV/ETL

Descripción del empleo

An exceptional opportunity for a detail-oriented Quality Assurance / Operations Support Analyst in Hong Kong. You will support User Acceptance Testing (UAT) for enterprise systems, execute quality checks, and leverage advanced Excel and AI tools to automate operational reporting, data cleansing, and dynamic workflow tracking.

about the company.

Our client is a prominent, well-established enterprise in Hong Kong continuously updating its core system architecture and digital workflows. They foster an innovative, technology-driven workplace that encourages automation and process optimization, offering junior-to-mid level business and technology professionals an excellent platform to expand their careers.

about the team.

You will join a dynamic operations and business support team working closely with subject matter experts, systems engineers, and project management units. The team environment is highly collaborative, hands‑on, and focused on operational excellence, providing continuous guidance and cross-functional exposure to system testing and data governance.

about the job.

• Collaborate with Subject Matter Experts (SMEs) to execute User Acceptance Testing (UAT) for new systems and updates in secure test environments.

• Perform functional testing on data outputs, log discrepancies in defect tracking systems, and verify system compliance against business requirements.

• Assist in updating user guides, operational documentation, and test scripts based on testing outcomes.

• Design and build Excel-based tools and AI utilities to automate repetitive data formatting, cleansing, and reporting workflows.

• Identify manual processing bottlenecks and propose practical technical solutions to reduce processing times and human error.

• Construct and maintain dynamic operational reports using advanced Excel functions (VLOOKUP, INDEX/MATCH, SUMIFS, Pivot Tables).

• Execute routine operational processes including accurate data entry, document indexing, and administrative support.

• Prepare and validate CSV files for system uploads, verifying formatting, data types, and record completeness.

• Monitor shared departmental mailboxes, categorising enquiries, logging responses, and routing issues to appropriate team members.

skills & experience required.

• Minimum 1 year of experience in Quality Assurance (QA), Business Analysis, or Operations Support roles.

• A university degree in Computer Science, Business Information Systems, Information Technology, Business Administration, or a related discipline.

• Strong hands‑on proficiency in Excel formulas with demonstrated capability to write, debug, and build handy automation tools.

• Familiarity with the UAT lifecycle, including following test scripts, logging defects, and verifying bug fixes.

• Proven ability to analyse data patterns, identify operational discrepancies, and perform root-cause analysis.

• High attention to detail with proven ability to manage routine administrative tasks alongside project-based support.

• Strong business writing skills with the ability to draft clear emails and technical documentation.

• Fluency in English is required; proficiency in Cantonese or Mandarin is advantageous.

skills

• Advanced Excel
• VLOOKUP
• INDEX MATCH
• SUMIFS
• Pivot Tables
• AI Tools
• Excel Automation
• Reporting Dashboards

qualifications

no additional qualifications required

education

Bachelor Degree