Programme Manager

HAECO; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

HAECO Hong Kong, a global MRO leader based at HKIA, seeks an experienced Programme Manager to oversee customer programmes across multiple aircraft maintenance events. You will lead project controllers, manage delivery, and drive continuous improvement with senior stakeholders.

The role requires deep Base Maintenance knowledge, strong leadership, and exceptional planning, risk management and cross-functional collaboration across complex operations.

Qualifications

• Minimum 12 years of experience in aircraft maintenance / project management.
• Minimum 3 years of experience in leadership roles.
• Proven knowledge in Base Maintenance with strong analytical, problem-solving and decision-making skills.
• Strong programme and project management skills with multi-stakeholder coordination.

Responsibilities

• Lead daily customer meetings to review progress, risks, and decisions for assigned projects.
• Consolidate project progress to guide internal resource planning and prioritisation.
• Drive daily planning with Planning team; allocate manpower, facilities, and tooling.
• Validate TAKT plan readiness including access, sequencing and requirements.
• Review input readiness with Planning, Production, Technical Services, Materials, Quality and Commercial teams.
• Track daily execution against schedule, milestones, productivity, and delivery commitments.
• Lead recovery actions for delays, defects or blockers impacting delivery.
• Support safety and quality investigations; coordinate actions and closure.
• Maintain programme dashboards, risk registers and progress reports.
• Capture lessons learned and translate into future planning actions.

Skills

Leadership

Program management

Base Maintenance

Analytical skills

Education

Engineering degree

Job description

The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world.

Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, freighter conversions, technical training and AOG support.

Position Description

The incumbent is accountable for overall performance, customer relationship, delivery and continuous improvement of assigned customer programmes across multiple aircraft maintenance events. The role leads and provides direction to Project Controllers responsible for individual aircraft execution, ensuring day-to-day delivery remains aligned with customer commitments, approved plans, programme objectives and Base Maintenance priorities. As the principal programme-level focal from Integrated Operations Centre (IOC) with customer home-base management and senior stakeholders, the Programme Manager provides clear visibility of programme status, execution plan, delivery risks, recovery actions, performance trends and improvement priorities, while preserving customer-specific knowledge and sustaining improvement actions across successive maintenance visits.

What You'll Do

• Lead daily customer meetings to review progress, risks, recovery actions, customer priorities and decisions required for assigned projects.
• Consolidate project progress, performance, constraints and risks to lead internal resource planning and prioritisation meetings.
• Work with Project Controllers and Planning team to drive daily planning, confirm critical path activities, allocate manpower, ensure facilities, materials, tooling and engineering support are prepared.
• Validate readiness of the TAKT plan, including point-of-use arrangement, access, tooling, material availability, work sequencing and support requirements.
• Review aircraft input readiness with Planning, Production, Technical Services, Materials, Quality and Commercial teams before maintenance commencement.
• Track daily execution performance against schedule, milestones, productivity, turnaround time, quality, cost and delivery commitments.
• Lead recovery actions for delays, constraints, defects, material shortages, engineering blockers or other issues impacting aircraft delivery.
• Support safety, quality and significant event investigations by coordinating facts, identifying programme impact, tracking corrective actions and ensuring closure.
• Maintain programme dashboards, action logs, risk registers, decision records, recovery plans and customer/internal progress reports.
• Capture lessons learned, recurring issues and improvement opportunities, convert them into future planning actions, process improvements and Project Controller capability development.

What You'll Need

Technical and Other Relevant Experience

• Minimum 12 years of experience in aircraft maintenance / project management experience.
• Minimum 3 years of experience in leadership roles.
• Proven experience and knowledge in Base Maintenance with strong analytical, problem-solving and operational decision-making skills.
• Strong programme and project management skills with experience managing complex, multi-stakeholder operational programmes.

Qualifications and other Relevant Knowledge

• A valid HKCAD / EASA / CASR / DCAM / CAAS / CAAC / FAA B1.1 or B2 Aircraft Maintenance License endorsed with type ratings would be highly desirable.
• Holder of HKCAD Cat C license would be an advantage.
• Recognized Degree in Engineering or technology disciplines.
• Good command of English.

HAECO Group is an equal opportunity employer. At HAECO, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realise their full potential.

Build your career with us and be part of something bigger at HAECO!

Reference ID: 1239

Candidates not contacted 4-6 weeks after submission of applications and/or interviews may consider their application unsuccessful.

All information provided by candidates will be treated in strict confidence and will be used for employment purpose only.