PRODUCT SPECIALIST

ScentAir; Hong Kong; On-site; HKD 312,000 - 469,000; Full time

Job summary

ScentAir in Hong Kong seeks a Product Specialist to lead fragrance retail product development and coordinate with sourcing, design, production, and sales teams to meet customer demands.

Ideally you have 2+ years in merchandising or product development, with strong communication skills. Proficiency in MS Office is required; experience with CRM systems is a plus. Knowledge of fragrance categories is advantageous.

Qualifications

• Higher Diploma or above in Merchandising, Procurement, or Business Administration.
• Minimum 2 years of relevant experience in merchandising, sourcing/procurement, or product development.
• Experience in fragrance/beauty, lifestyle/home decoration, hotel amenities, or gifts & premiums is preferred.

Responsibilities

• Lead end-to-end development of fragrance retail and eCommerce products, coordinating with stakeholders on sourcing, design, sample development, production control, price negotiation, and delivery schedules.
• Handle fragrance retail product inquiries from Asia Pacific sales teams.
• Support the achievement of sales targets for fragrance retail products.
• Manage demand forecasting and inventory control for fragrance retail products, assist with clearance of slow-moving and obsolete products.
• Liaise with U.S. Headquarters on fragrance compliance certifications and new fragrance code issuances; track submissions and status.

Skills

Merchandising

Procurement

Product development

Communication

Team player

Education

Higher Diploma or above in Merchandising, Procurement, or Business Administration

Tools

Salesforce

MS Office (Excel, PowerPoint)

Adobe Photoshop

Job description

At ScentAir, we elevate experiences for diverse businesses—from hotels and airports to retail, gyms, and spas —through our innovative scent solutions. Partnering with iconic brands like Marriott, Westin Resorts, Crown Resorts, and Zara Home, we harness the power of scent to transform environments and enrich customer experiences. Join over 50,000 satisfied clients in more than 120 countries and discover how our captivating fragrances can enhance your brand. Visit us at: https://scentair.com/

PRODUCT SPECIALIST

LOCATION: Hong Kong

KEY RESPONSIBILITIES

• Lead end-to-end development of fragrance retail and eCommerce products. Partner with internal and external stakeholders on sourcing, product and packaging design, sample development, production control, price negotiation, and delivery schedule coordination.
• Handle fragrance retail product inquiries from Asia Pacific sales teams.
• Support the achievement of sales targets for fragrance retail products.
• Manage demand forecasting and inventory control for fragrance retail products, assist with the clearance of slow-moving and obsolete products .
• Liaise with U.S. Headquarters on fragrance compliance certifications and new fragrance code issuances; track submission and approval status, follow up on outstanding documentation, and provide timely updates to internal stakeholders.
• Prepare sales reports on fragrance retail product revenue and profitability.
• Maintain the Asia Pacific Fragrance Product Guidebook and ensure content is up to date.
• Assist with and coordinate fragrance development activities with internal and external stakeholders and partners.
• Maintain and manage the retail product portfolio, including cost and profitability information.
• Perform ad hoc tasks as assigned.

QUALIFICATIONS & REQUIREMENTS

• Higher Diploma or above in Merchandising, Procurement, or Business Administration.
• Minimum 2 years of relevant experience in merchandising, sourcing/procurement, or product development
• Experience in fragrance/beauty, lifestyle/home decoration, hotel amenities, or gifts & premiums is preferred
• Proven customer-facing experience, with the ability to communicate effectively with buyers and internal stakeholders
• Collaborative team player with strong communication skills.
• Self-motivated and adaptable, with the ability to manage multiple priorities independently in a fast-paced environment
• Detail-oriented with strong planning, time management, and organizational skills
• Proficient in MS Office, especially Excel and PowerPoint
• Familiarity with basic design tools (e.g., Adobe/Photoshop) is a plus
• Hands-on experience with CRM systems (e.g., Salesforce) is an advantage
• Good command of spoken and written English and Chinese (Cantonese and Putonghua)

ScentAir offers the right candidate a competitive salary, benefits, and career development.

ScentAir is an Equal Opportunity Employer and commits to creating and maintaining a diverse and inclusive culture where everyone’s skills, experiences, and perspectives are recognized and valued.

All applications will be treated with the strictest confidence. The personal data provided will be used for recruitment purposes only. Only shortlisted candidates will be notified.