Prime Brokerage Operations Associate

234 MS Hong Kong Limited; Hong Kong; On-site; HKD 420,000 - 620,000; Full time

Job summary

Morgan Stanley Hong Kong is seeking a Prime Brokerage Operations Associate to provide direct client coverage and support key post-execution processes across equity and fixed income trading.

You will manage trade allocations, settlements and client inquiries, ensuring timely resolutions while driving service excellence and operational efficiency. The role collaborates with global teams to advance automation and controls.

Qualifications

• Minimum 2 years of experience in financial services operations.
• Experience in client servicing and stakeholder management.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Understanding of risk management and escalation processes.
• High accuracy, attention to detail and numeracy.
• Analytical and investigative skills to identify issues.
• Ability to build effective relationships across local and global teams.
• Proficiency in Microsoft Excel; VBA or macro experience.

Responsibilities

• Manage daily client-related functions including trade allocations, amendments, and reporting within specified timelines.
• Oversee swap trade allocations, investigate breaks and ensure timely resolution of exceptions.
• Perform cash trade matching and settlement activities while maintaining a focus on risk and controls.
• Build and maintain relationships with clients through proactive engagement and high-quality service delivery.
• Partner with global stakeholders and operational groups to address client needs and resolve issues effectively.
• Identify opportunities to improve process efficiency through root cause analysis and operational enhancements.
• Participate in straight through processing initiatives and system enhancement projects.
• Adhere to established controls, identify operational risks and elevate issues to management in a timely manner.

Skills

Financial services operations

Client servicing

Stakeholder management

Communication skills

Multitasking

Risk management

Attention to detail

Numeracy

Analytical skills

Global/local collaboration

Excel

VBA

Experience (2+ years)

Tools

Excel

VBA

Job description

We’re seeking someone to join our team as a Prime Brokerage Operations Associate to provide direct client coverage and support key post-execution processes, including equity swap allocation and equity and fixed income cash trade management, while driving client service excellence and operational efficiency. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships, driving strategic automation solutions by embracing a transformation mindset and challenging the status quo. This is a Prime Brokerage Operations Associate position at Associate level within Product Support & Services, which is responsible for providing transaction support and managing post execution processes. Since 1935, Morgan Stanley is known as a global leader in financial services, continuously evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

• Manage daily client-related functions including trade allocations, amendments, client queries and reporting within specified timelines.
• Oversee swap trade allocations, investigate breaks and ensure timely resolution of exceptions.
• Perform cash trade matching and settlement activities while maintaining a strong focus on risk and control.
• Build and maintain relationships with clients through proactive engagement and high-quality service delivery.
• Partner with global stakeholders and operational groups to address client needs and resolve issues effectively.
• Identify opportunities to improve process efficiency through root cause analysis and operational enhancements.
• Participate in straight through processing initiatives and system enhancement projects.
• Adhere to established controls, identify operational risks and elevate issues to management in a timely manner.

What you'll bring to the role:

• Experience in financial services operations.
• Experience in client servicing and stakeholder management.
• Ability to communicate effectively through strong verbal and written communication skills.
• Ability to manage multiple priorities, meet deadlines and perform effectively in a fast-paced environment.
• Understanding of risk management, controls and escalation processes.
• High level of accuracy, attention to detail and numeracy skills.
• Experience in using analytical and investigative skills to identify and resolve issues.
• Ability to build effective working relationships with local and global colleagues.
• Proficiency in Microsoft Excel; VBA or macro experience preferred.
• At least 2 years' relevant experience would generally be expected to find the skills required for this role.

What You Can Expect From Morgan Stanley:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

At Morgan Stanley, we advise, originate, trade, manage and distribute capital for people, governments and institutions, always with a standard of excellence and guided by our core values. Morgan Stanley is dedicated to providing first-class service to our clients, in a way that reflects our commitment to creating a more sustainable future and fostering stronger communities around the world. In each line of business, we strive to demonstrate our belief in the power of transformative thinking, innovative strategies and leading-edge solutions—and in the ability of capital to work for the benefit of all society.