Prestige Sales Manager (Cross Boundary Banking)

HSBC; Hong Kong Island; On-site; HKD 500,000 - 800,000; Full time

Job summary

Hang Seng Bank Limited is seeking a Prestige Sales Manager to lead branch-based sales and client relationship initiatives within the Cross-Boundary Banking framework. You will drive localized plans for Prestige Banking Centre, supervise operations, and develop loyalty programs to retain high-net-worth clients.

You will organize product briefings, coach staff on investment knowledge, manage risk, and ensure compliance with bank policies in a fast-paced, Agile environment.

Qualifications

• University degree in Business Administration or related qualifications such as CFA/CFP/CFMP.
• HKIB ARWP or CRWP preferred.
• Proven sales experience including managing the portfolio of high net worth customers.
• Strong communication, interpersonal and analytical skills.
• Bilingual in English and Chinese.
• Ability to work under pressure and in an Agile environment.
• Professional qualifications such as ECF or CB would be an advantage.

Responsibilities

• Formulate and implement localized sales and marketing plans for the Prestige Banking Centre to achieve the assigned business targets, as well as direct and manage the operation of the centre to maximize service quality and productivity.
• Develop relationship management systems and implement various customer loyalty programs to maximize customer loyalty and monitor customer attrition rate.
• Organize product briefing, experience sharing and role play sessions to enhance team members’ product/investment knowledge and selling skills.
• Manage operational risk, including its identification, assessment, mitigation and controls, loss identification and reporting by observing the relevant policies and guidelines issued by the Bank and the Group.

Skills

Sales experience

Portfolio management

Communication skills

Analytical skills

Bilingual English/Chinese

Agile mindset

Self-motivation

HKIB qualifications (ARWP/CRWP)

Education

Business Administration degree

CFA/CFP/CFMP (preferred)

Job description

Location

Central, Hong Kong Island, HK

Area of Interest:

Role Workstyle: Office Worker

Date: 17 Sept 2026

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued.

Retail DistributionRBW2026

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 250 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.

We are currently seeking a high caliber professional to join our branch network as Prestige SalesManager (CrossBoundary Banking), reporting to Branch Manager.

• Formulate and implement localized sales and marketing plans for the Prestige Banking Centre to achieve the assigned business targets, as well as direct and manage the operation of the centre to maximize service quality and productivity
• Develop relationship management systems and implement various customer loyalty programs to maximize customer loyalty and monitor customer attrition rate
• Organize product briefing, experience sharing and role play sessions to enhance team members’ product/ investment knowledge and selling skills
• Manage operational risk, including its identification, assessment, mitigation and controls, loss identification and reporting by observing the relevant policies and guidelines issued by the Bank and the Group

Requirements

• University degree in Business Administration or other relevant qualifications such as CFA, CFP or CFMP
• Holder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) is preferred
• Proven sales experience including managing the portfolio of high net worth customers
• Good communication, interpersonal and analytical skills
• Strong self-motivation and drive to succeed, with ability to work under pressure
• Proficiency in both English and Chinese
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers and manage complex interactions effectively
• Shown strong situation awareness, strong desire to learn and able to work in Agile environment
• Able to inspire others to achieve their goals/ambitions in a variety of situations
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

You’ll achieve more when you join Hang Seng Bank Limited.

www.hangseng.com/careers

https://www.linkedin.com/company/hang-seng-bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited