Premier Banking Assistant Manager - Hong Kong

HSBC Holdings plc; Hong Kong; On-site; HKD 480,000 - 640,000; Full time

Job summary

HSBC Holdings plc is seeking an Assistant Manager, HSBC Premier to jointly develop and nurture relationships with Premier clients under the guidance of the Premier Relationship Manager. You will deliver high-quality professional services and uphold the Global Premier service standards across branches in Hong Kong.

The role requires frontline banking experience, strong customer service, and the ability to work with Compliance, Credit & Risk.

Qualifications

• Frontline banking/financial services experience required.
• University degree in finance, business or related field.
• Strong customer service mindset and attention to detail.
• Knowledge of retail banking and wealth management products.
• Ability to collaborate with Compliance, Credit & Risk and Internal Control.
• Right to work in Hong Kong.
• CPD requirements adherence and licenses preferred.

Responsibilities

• Collaborate with Premier Relationship Manager to develop relationships with Premier clients.
• Provide efficient, high quality professional services and ensure a consistent delivery of the Global Premier core service standards.
• Support Premier Relationship Managers to plan customer needs activities and portfolio management.
• Promote HSBC Premier proposition for deposits and portfolio growth.
• Initiate and maintain effective communication with Premier Relationship Managers.
• Assist Premier Relationship Manager in managing and retaining quality client relationships.
• Identify opportunities for wealth and credit reviews to optimize portfolio performance.
• Understand and adhere to local and global compliance.
• Maintain operational integrity and adhere to HSBC Business Principles and Values.

Skills

Customer service

Frontline banking

Attention to detail

Team player

Commercial orientation

Compliance collaboration

CPD awareness

English & Cantonese

Education

University degree

Job description

HSBC Holdings plc is seeking an Assistant Manager, HSBC Premier to jointly develop and nurture relationships with Premier clients under the guidance of the Premier Relationship Manager. You will deliver high-quality professional services and uphold the Global Premier service standards across branches in Hong Kong.

The role requires frontline banking experience, strong customer service, and the ability to work with Compliance, Credit & Risk.