Personal Banking Manager: Elevate Customer Experience

Nanyang Commercial Bank Ltd.; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

Nanyang Commercial Bank Ltd. in Hong Kong is seeking a capable retail banking professional to drive sales, deliver quality service to mass‑market customers, and promote a wide range of banking products.

Ideal candidates hold a bachelor’s degree or above in Business Administration or related disciplines, with at least 1 year of banking experience. Strong communication in English, Chinese and Putonghua is required; HKSI 1/7/8 and IIQE papers are preferred.

Qualifications

• Bachelor’s degree or above in Business Administration or related disciplines.
• At least 1 year of experience in banking.
• Extensive knowledge of various retail banking products.
• Fluency in English, Chinese and Putonghua.

Responsibilities

• Solicit business opportunities by providing quality services and promoting retail banking products to mass-market customers and make referral, if necessary, in order to achieve the business sales targets of the bank.
• Identify and fulfil customers’ needs, drive initiatives for continuous enhancement on the service level of the bank to ensure quality and professional services are provided.

Skills

Sales skills

Communication skills

Customer focus

Education

Bachelor’s degree or above in Business Administration

Job description

Nanyang Commercial Bank Ltd. in Hong Kong is seeking a capable retail banking professional to drive sales, deliver quality service to mass‑market customers, and promote a wide range of banking products.

Ideal candidates hold a bachelor’s degree or above in Business Administration or related disciplines, with at least 1 year of banking experience. Strong communication in English, Chinese and Putonghua is required; HKSI 1/7/8 and IIQE papers are preferred.