Officer/ Senior Officer, Productivity and Capability Development

Sun Life Financial; Hong Kong; On-site; HKD 350,000 - 520,000; Full time

Job summary

Sun Life Financial in Hong Kong seeks a seasoned Channel Management professional to develop sales and training materials, coordinate product launches and events, and manage channel communications with internal teams and external partners.

You will create event collateral, support UAT for sales tools, and publish updates through internal and digital channels while collaborating with Marketing, Product, Operations and Legal to ensure timely, compliant execution.

Qualifications

• University degree in Marketing, Communications, Business Administration, Event Management, Multimedia Design, or a related discipline.
• Minimum 5 years of experience in marketing, product marketing, communications, training support, event management, or sales support.
• Proven experience in developing promotional materials, presentations, digital content, and communication campaigns.
• Strong project coordination and stakeholder management skills.
• Excellent written and spoken English and Chinese (Cantonese required; Putonghua is an advantage).
• Proficient in Microsoft PowerPoint, Word, and Excel.
• Experience with design, video editing, or digital content creation tools is an advantage.
• Organized, detail-oriented, proactive, and able to manage multiple projects in a fast-paced environment.

Responsibilities

• Develop sales and training materials, including flyers, presentation decks, videos, promotional messages, and other communication content.
• Coordinate product launches, client seminars, roadshows, workshops, and channel engagement events.
• Create event collaterals such as invitations, banners, posters, and digital communications.
• Manage event logistics, participant registration, attendance tracking, and post-event follow-up.
• Publish approved product updates and promotional content through internal and digital communication channels.
• Participate in user acceptance testing (UAT) for sales tools and digital platforms, providing channel-focused feedback and improvement recommendations.
• Support launch planning, communication timelines, stakeholder coordination, and feedback collection.
• Liaise with Product, Marketing, Operations, Training, Legal, Compliance, and external vendors to ensure timely and compliant execution of activities.

Skills

English

Cantonese

Project coordination

Stakeholder mgmt

Event management

Education

Bachelor's degree in Marketing/Communications/Business or related

Tools

PowerPoint

Word

Excel

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description

• Develop sales and training materials, including flyers, presentation decks, videos, promotional messages, and other communication content.
• Coordinate product launches, client seminars, roadshows, workshops, and channel engagement events.
• Create event collaterals such as invitations, banners, posters, and digital communications.
• Manage event logistics, participant registration, attendance tracking, and post-event follow-up.
• Publish approved product updates and promotional content through internal and digital communication channels.
• Participate in user acceptance testing (UAT) for sales tools and digital platforms, providing channel-focused feedback and improvement recommendations.
• Support launch planning, communication timelines, stakeholder coordination, and feedback collection.
• Liaise with Product, Marketing, Operations, Training, Legal, Compliance, and external vendors to ensure timely and compliant execution of activities.

Job Requirements

• University degree in Marketing, Communications, Business Administration, Event Management, Multimedia Design, or a related discipline.
• Minimum 5 years of experience in marketing, product marketing, communications, training support, event management, or sales support.
• Proven experience in developing promotional materials, presentations, digital content, and communication campaigns.
• Strong project coordination and stakeholder management skills.
• Excellent written and spoken English and Chinese (Cantonese required; Putonghua is an advantage).
• Proficient in Microsoft PowerPoint, Word, and Excel.
• Experience with design, video editing, or digital content creation tools is an advantage.
• Organized, detail-oriented, proactive, and able to manage multiple projects in a fast-paced environment.

At Sun Life, we’re driven by our Purpose: to help Clients build lifetime financial security and lead healthier lives. Across Asia, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued.

Job Category: Channel Management

Posting End Date: 03/12/2026

Shine together

At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter

We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers