Manager, Planning and Stakeholder Engagement (Ref. M-PSE)

Consumer Council; Hong Kong; On-site; HKD 550,000 - 750,000; Full time

Benefits offered by this job

Paid leave

Medical insurance

MPF

Job summary

The Consumer Council in Hong Kong is seeking a strategic Manager, Planning and Stakeholder Engagement to lead training initiatives, coordinate KPI frameworks, and nurture relationships with government bodies, industry partners and academics.

Reporting to the Consumer Education Division, the role focuses on planning, stakeholder engagement, and policy support for cross-sector programmes under a 2-year fixed-term contract.

Qualifications

• A recognised university degree or higher qualification in Business, Public Policy, Social Science, or a related discipline.
• At least 5 years of relevant experience, preferably in training, stakeholder engagement, project management and strategic planning.
• Proven ability to manage diverse consumer-related issues across multiple sectors.
• Excellent written, communication and interpersonal skills for effective collaboration and stakeholder liaison.
• Mission-driven, proactive, meticulous, and able to perform under pressure.
• Prior exposure in engaging government departments, public bodies or NGOs would be an advantage.

Responsibilities

• Plan and develop training programmes for various industries with partner(s)
• Coordinate and support the execution, monitoring and review of the Council’s Three-year Strategic Plan and related initiatives
• Coordinate the development, implementation and monitoring of Key Performance Indicators (KPIs) at Council and Division levels
• Coordinate meetings and maintain close liaison with trade associations and professional bodies for improvement of trade practices
• Conduct research and analysis on consumer trends, market developments and trade practices to support planning and policy recommendations
• Engage and maintain productive relationships with stakeholders, including government/public bodies, industry representatives, academic institutions and community partners
• Assist in identifying collaboration and funding opportunities to support Council’s projects and programmes
• Prepare reports, briefing papers, committee papers, presentations and other management information for internal and external stakeholders
• Perform any other duties as assigned

Skills

Presentation skills

Analytical skills

Interpersonal skills

Stakeholder liaison

Education

University degree or higher in Business/Public Policy/Social Science

Job description

Manager, Planning and Stakeholder Engagement (Ref. M-PSE)

Manager, Planning and Stakeholder Engagement (Ref. M-PSE)
Consumer Education, Planning and Stakeholder Engagement Division
2-year fixed-term contract

Responsibilities:

Plan and develop training programmes for various industries with partner(s)

Coordinate and support the execution, monitoring and review of the Council’s Three-year Strategic Plan and related initiatives

Coordinate the development, implementation and monitoring of Key Performance Indicators (KPIs) at Council and Division levels

Coordinate meetings and maintain close liaison with trade associations and professional bodies for improvement of trade practices

Conduct research and analysis on consumer trends, market developments and trade practices to support planning and policy recommendations

Engage and maintain productive relationships with stakeholders, including government/public bodies, industry representatives, academic institutions and community partners

Assist in identifying collaboration and funding opportunities to support Council’s projects and programmes

Prepare reports, briefing papers, committee papers, presentations and other management information for internal and external stakeholders

Perform any other duties as assigned

Requirements:

A recognised university degree or higher qualification in Business, Public Policy, Social Science, or a related discipline

At least 5 years of relevant experience, preferably in training, stakeholder engagement, project management and strategic planning. Candidate with less experience may be considered as an Assistant Manager, Planning and Stakeholder Engagement

Proven ability to manage diverse consumer-related issues across multiple sectors

Strong presentation and analytical skills with the ability to produce high-quality reports and recommendations

Prior exposure inengaginggovernment departments, public bodies or NGOswouldbean advantage

Excellent written, communication and interpersonal skills for effective collaboration and stakeholder liaison

Mission-driven, proactive, meticulous, and able to perform under pressure

Terms of Appointment & Fringe Benefits

Appointment will be offered on a 2-year fixed-term contract. Fringe benefits include paid leave, medical insurance and MPF. Renewal of contract will be subject to the service needs of the Division and the performance of the appointee.

The Consumer Council is an Equal Opportunity Employer.

Personal Information Collection Statement

You must provide the personal data marked as mandatory in the application form. Otherwise, the Council may not be able to process your application.

The personal data collected during the application process will be used for recruitment of the post, including assessing your application and contacting you, and other directly related purposes. For such purposes, we may disclose your personal data to members of an assessment panel to assist in the recruitment.

Personal data of unsuccessful candidates will be retained for a maximum of 2 years from the closing date of application, thereafter the data will be destroyed.

You have the right to request access to and correction of your personal data held by the Council, by submitting your request in writing to the Compliance and Administration Officer at 22/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong. The Council may charge you a fee for the processing of such request.

Please refer to the Privacy Policy at https://www.consumer.org.hk/en/privacy-policy for more information on the Council’s privacy policies and practices.

Established in 1974, the Consumer Council (the Council) endeavours to study and promote the protection of consumer rights. The CHOICE magazine, first issued in 1976, is the world’s first Chinese magazine on consumer welfare and has been the Council’s signature publication for promoting consumer education since its launch.

Established in 1974, the Consumer Council (the Council) endeavours to study and promote the protection of consumer rights. The CHOICE magazine, first issued in 1976, is the world’s first Chinese magazine on consumer welfare and has been the Council’s signature publication for promoting consumer education since its launch.