Manager, Group Digital Delivery

FWD Life Insurance Corporation; Hong Kong; On-site; HKD 700,000 - 1,300,000; Full time

Job summary

FWD Group is seeking a GenAI Solutionist / Full Stack Developer to architect and build scalable GenAI-enabled applications across web, mobile, and server-side platforms. You will collaborate with product and design teams, shape roadmaps, and drive multi-country initiatives in APAC with emphasis on rapid delivery and robust, secure services.

You will work with cutting-edge GenAI tech, cloud services, and modern development pipelines to deliver impactful user experiences and data-driven outcomes

Qualifications

• Degree in engineering or equivalent practical experience.
• 5+ years+ of full stack software development experience.
• Experience with GenAI solutions at enterprise level.
• Proven experience with front-end web apps, native mobile apps and API integrations.

Responsibilities

• Architect and develop GenAI multi-system application solutions.
• Design user interactions for GenAI apps and develop mobile and web platforms.
• Collaborate to write specialised code and guide team members.
• Plan and document technical specifications for features or system design.

Skills

GenAI

Full stack

Python

JavaScript

React Native

REST APIs

CI/CD

Cloud

TDD

Education

Degree in engineering

Tools

AWS

Azure

Terraform

Job description

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit

PURPOSE

• FWD's GenAI and Digital Platforms leverages new technologies to deliver on digital strategy plans that enhance our products across all FWD countries. The team builds new features utilising Generative AI advanced technologies to drive business value. We are looking for a GenAI Solutionist who is passionate about changing how people feel about insurance.

KEY ACCOUNTAIBILITIES

• Architect and development of advanced multi-system GenAI application solutions and services
• Develop and design user interactions on GenAI application, develop servers and databases for application functionality and coding for mobile platforms, test, and deploy mobile applications for both tablet and mobile
• Act like a domain area expert in guiding and collaborate with other team members to write specialised code - although importantly, the Full Stack Developer must be familiar with and highly skilled in all aspects of web and application development.
• Provide inputs on GenAI application development roadmap, working as a developer, or as an individual on specific large scale projects related to FWD GenAI applications
• Collaborate on architecture design of complex multi-system solutions and services as well as carry out Mobile, web and server-side development
• Plan and document technical specifications for features or system design
• Work closely with tech lead, product owner and UX/UI designer to build features that delight our users/customers to create an impactful user/customer experience
• Design and develop APIs, create servers and databases for functionality to ensure cross-platform optimization for mobile and tablet
• Influence decision making in delivering solutions that will be used across multiple platforms and languages across the APAC region focusing on seller experience
• Coordinate with cross-regional project priorities, deadlines, and deliverables
• See through a project from conception to finished product.
• Stay abreast of developments in applications and programming languages in order to meet both technical and stakeholders needs.
• Experience in implementing tracking and analytics with Google Analytics tagging and setup
  Drive cross-functional GenAI initiatives across multiple teams for different countries
• Explore latest GenAI technologies such as LLM, RAG etc
• Plan and document technical specifications for features or system design
• Work closely with product and design to build features
• Make data driven decisions
• Collaborate closely with our development and product teams in our fast-paced delivery environment
• Design automation pipelines required for GenAI enterprise scalability for multiple projects and teams
• Good understand of technologies and experience in building a highly scalable and fault tolerant system

QUALIFICATIONS / EXPERIENCE

• Degree in engineering or equivalent practical experience
• Demonstratable experience in implementing GenAI solutions at enterprise level
• 5+ years + of full stack software development experience
• Software development experience in one or more general purpose programming languages (including Python)
• Proven experience with developing front web applications, native mobile apps and integration with Headless CMS platforms and API services
• Startup experience preferred
• Expertise in building mobile application using React Native
• Expertise in building secure, scalable RESTFul web services
• Experience with agile development methodologies, Test Driven Development (TDD) and CI/CD
• Experience with cloud technologies
• Experience delivering multi-lingual/internationalized solutions

KNOWLEDGE & TECHNICAL SKILLS

• 5+ years of full stack software development experience
• Generative AI
• AWS and Azure
• Identity and Access Management
• Experience with infrastructure-as-code and automation tools such as Terraform and any knowledge around containerisation, orchestration, service mesh
• Strong hands-on knowledge of Javascript, Python for back end applications
• Strong hands-on knowledge of front end technologies like react native
• Would be valuable to have Mobile technology: Android, iOS (Swift / Objective C)
  Experience in implementing tracking and analytics with Google Analytics tagging and setup
• Experience with implementing and supporting Google Optimize AB testing framework on web applications