Manager, Charities (Payment Operations)

The Hong Kong Jockey Club; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

The Hong Kong Jockey Club seeks a seasoned professional to oversee grant management and payment processes for its Charities portfolio. You will vet claims, coordinate approvals, monitor project progress, and liaise with internal teams to ensure accurate reporting and governance across donations.

Responsibilities include coordinating auditors, supporting process improvements, and contributing to the Club's digital transformation efforts for the Charities Grant Management Portal.

Qualifications

• Bachelor's degree or equivalent required.
• 8-10 years' relevant experience, preferably in accounting/audit with NGOs/government/public sectors.
• Proficient in Excel, Word and PowerPoint.
• Strong analytical, organizational and report writing skills.
• Bilingual English and Chinese in communication.
• Strong people management and stakeholder interaction skills.
• Ability to manage multiple tasks and work under pressure.

Responsibilities

• Handle payment requests and claims vetting for approved donation projects.
• Coordinate change requests including budget movements and scope changes.
• Support project monitoring through site visits and reports.
• Manage appointed auditors and related records, billing and settlement.
• Identify and implement process improvements for efficiency and controls.
• Prepare management/Board reports and dashboards on donation status.
• Support digital transformation of Charities operations and portal development.
• Liaise with grantees and Finance for cash flow updates and projections.

Skills

Excel

Word

PowerPoint

Analytical

Communication

Stakeholder mgmt

Multi-tasking

Education

Bachelor's degree or equivalent

Tools

Grant Management Portal

Job description

Founded in 1884, The Hong Kong Jockey Club ("the Club") is a world-class horse sports and entertainment organization that acts continuously for the betterment of our society. The Club has a unique value creation model, through which the Club generates sustainable economic and social value for the benefit of the community and supports the HKSAR Government in combatting illegal gambling. The Club is Hong Kong's largest single taxpayer and one of the city's major employers. Its Charities Trust is one of the world's leading charity donors.

Division

The Charities and Community (C&C) Division manages strategic planning, grant donations, impactful project initiation, community engagement, and the day-to-day operations of the HKJC Charities Trust. C&C works with the Government, NGOs, and community partners to proactively identify root causes of social issues and address them through innovative approaches and cross-sectoral collaboration.

Job

• Handle payment requests (including claims vetting) on approved donation projects to ensure good use of Trust donation to achieve expected project scope and according to budget. To guide officers through claims vetting and service support of all approved projects and provide training to the team for updates in procedures and standards.
• Handle and facilitate the authorisation approval of change requests for approved donation projects, including budget movement and changes (virement requests from grantees), change or extension to project scope, etc., coordinating with grantees and internal teams to ensure reasonableness of requests and timely approval.
• Support project monitoring on its progress and deliverables through service visit, and review of output achievements in progress reports.
• Manage appointed auditors to ensure their services for payment vetting/output review meet the required standard. To maintain and arrange related service records, job allocation, billing and settlement, reporting, etc.
• Identify, plan and implement continuous improvement opportunities to enhance payment processes for the department to achieve better efficiency and effectiveness while balancing controls. To support regular updating of operation procedures and policies for the Charities division to ensure they are up to the latest standards and communicated through the department.
• Prepare presentation and reports for management / Board review on project portfolio related to updated status of donations approved and applications on hand, ensure accuracy and clarity of project information and data in the Grant Management Portal. To review bi-weekly dashboard for claim status and summarise data for claims assessment.
• Support digital transformation of Charities operations by coordinating and consolidating input and requirement on payment and admin operations, collaborating with the Portal team to identify and implement potential technical solutions, and support ongoing development of the Charities Grant Management Portal.
• Liaise with grantees and the Club's Finance department for cash flow updates and prepare the projection on overall donations amount for Charities portfolio.

About You

• Bachelor's degree or equivalent.
• 8-10 years' relevant experience, preferably in accounting / audit, with exposure to NGOs, Government, or public and social service sectors.
• Good computer literacy in using Excel, Word and PowerPoint.
• Strong analytical, organizational and report writing skills.
• Good communication skills and language proficiency (both English and Chinese).
• Good people management skills in leading and interacting with various internal and external stakeholders.
• Ability to effectively manage multi-tasks and work under pressure.

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via @hkjc.org.hk.

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.