MANAGER/ ASSOCIATE MANAGER (CSR), CORPORATE COMMUNICATIONS

The Hong Kong Institute of Certified Public Accountants; Hong Kong; Presencial; HKD 600 000 - 900 000; Tempo integral

Resumo da oferta

The Hong Kong Institute of Certified Public Accountants is seeking a Manager/Associate Manager (CSR), Corporate Communications to lead the formation and growth of our volunteer team and CSR initiatives in Hong Kong. You will mobilize members for community service, manage events, and build strong NGO partnerships in line with the Institute’s values.

The role emphasizes English and Chinese communication, end-to-end project delivery, and the ability to work with multiple stakeholders to drive

Qualificações

• Degree holder in Marketing, Communications, Social Sciences, Business Management or related discipline.
• Minimum 6 - 8 years of relevant experience in CSR, corporate philanthropy, NGO management, or volunteer management.
• Strong network within the NGO and charity sector.
• Experience designing and managing large-scale volunteer programmes or community projects; experience in impact reporting and ESG metrics is preferred.
• Experience with professional body volunteering or membership organizations is an advantage.
• Strong project management skills with the ability to handle complex logistics, risk assessments and multi-stakeholder relationships.
• Excellent command of written and spoken English and Chinese (Cantonese and Putonghua).
• Proficient in MS Office; familiarity with CRM or volunteer management databases is an advantage.

Responsabilidades

• Develop and implement a comprehensive charity and CSR strategy aligned with corporate objectives.
• Lead end-to-end project management for large-scale community events and flagship service days.
• Architect recruitment, onboarding, and retention strategy to scale the volunteer team.
• Oversee database management to track service hours, skills, and engagement levels.
• Cultivate and maintain relationships with NGO partners, schools, government bodies and professional organizations.
• Develop and maintain an impact measurement framework to quantify social value of CSR efforts.
• Create engaging multimedia content to communicate CSR initiatives and impact.
• Manage the annual CSR budget and ensure compliance with procurement policies.
• Assist in other corporate events and community outreach initiatives as needed.
• Perform other duties as assigned by supervisor.

Conhecimentos

Project management

Stakeholder engagement

Volunteer program design

Community outreach

ESG reporting

English proficiency

Cantonese & Mandarin

MS Office

CRM software

Formação académica

Degree in Marketing/Communications/Business

Ferramentas

CRM software

Descrição da oferta de emprego

MANAGER/ ASSOCIATE MANAGER (CSR), CORPORATE COMMUNICATIONS

We are inviting a high-calibre professional to join us as Manager/Associate Manager (CSR), Corporate Communications to spearhead the formation and growth of our dedicated volunteer team and CSR initiatives, mobilizing our members to drive impactful community service and engagement activities.

Roles and Responsibilities

• Develop and implement a comprehensive charity and CSR strategy aligned with corporate objectives.
• Lead end-to-end project management for large-scale community events, flagship service days, and the annual appreciation ceremony
• Architect the recruitment, onboarding, and retention strategy to scale the volunteer team.
• Oversee database management to track service hours, skills, and engagement levels, ensuring optimal resource allocation and effective matching of volunteers to community initiatives.
• Cultivate and maintain strong relationships with key stakeholders, including NGO partners, schools, government bodies, professional organizations and business community. Act as the primary liaison to identify collaboration opportunities that align with the Institute’s values and strategic goals.
• Develop and maintain an impact measurement framework to quantify the social value of HKICPA’s CSR efforts. Manage the volunteer recognition system, including digital certification, to acknowledge member contributions effectively.
• Develop engaging multimedia content to effectively communicate CSR initiatives and their impact to internal and external audiences, contributing to the Institute’s broader branding strategy.
• Manage the annual CSR budget, ensuring effective utilization of funds and compliance with procurement policies.
• Assist in other corporate events and community outreach initiatives as assigned.
• Perform any other duties as assigned by supervisor.

Qualifications and Required Attributes

• Degree holder preferably in Marketing, Communications, Social Sciences, Business Management or related discipline.
• Minimum 6 - 8 years of relevant experience in CSR, corporate philanthropy, NGO management, or volunteer management. Candidates with less experience may be considered for the Assistant Manager position.
• Strong network within the NGO and charity sector.
• Proven track record in designing and managing large-scale volunteer programmes or community projects; experience in impact reporting and ESG metrics is preferred.
• Experience with professional body volunteering or membership organizations is an advantage.
• Strong project management skills with the ability to handle complex logistics, risk assessments, and multi-stakeholder relationships
• Excellent command of written and spoken English and Chinese (Cantonese and Putonghua).
• Proficient in MS Office applications; familiarity with CRM or volunteer management databases is an advantage.
• Passionate about community service, self-motivated, and capable of working independently under pressure to meet tight deadlines.
• Flexible and willing to work outside regular office hours for community events and volunteer activities as required.

Applicants may visit https://www.hkicpa.org.hk for general information about the Institute. The Institute's Personal Information Collection Statement for employment-related data can be found at https://www.hkicpa.org.hk/en/About-us/Careers/Current-openings.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Associate Manager?
• What is your highest level of education?
• How would you rate your English language skills?
• Do you have Partnership Development experience?

The Hong Kong Institute of Certified Public Accountants is recognized globally as the pre-eminent body of top-tier accountants that leads and serves businesses and the public interest of Hong Kong. At the Institute, we say a CPA is a "success ingredient" in a career, in the business world, and in society as a whole. In building a strong accounting profession, the Institute helps to establish and continuously enhance Hong Kong's reputation as a world-class financial centre.

We are inviting high calibre professional to join us.

The Hong Kong Institute of Certified Public Accountants is recognized globally as the pre-eminent body of top-tier accountants that leads and serves businesses and the public interest of Hong Kong. At the Institute, we say a CPA is a "success ingredient" in a career, in the business world, and in society as a whole. In building a strong accounting profession, the Institute helps to establish and continuously enhance Hong Kong's reputation as a world-class financial centre.

We are inviting high calibre professional to join us.