Manager, AI & Advanced Analytics

Prudential Hong Kong; Hong Kong; On-site; HKD 900,000 - 1,800,000; Full time

Job summary

Prudential Hong Kong is seeking a highly technical and hands-on Manager, Advanced Analytics to design, build, and operationalize advanced ML and AI models across the business. You will lead the technical delivery of predictive models and AI applications, establishing best practices in ML engineering and MLOps while collaborating with cross-functional teams.

This role focuses on customer growth, retention, distribution, and marketing optimization, requiring deep expertise in ML lifecycle

Qualifications

• Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Engineering, Actuarial Science, or a related quantitative discipline.
• Master's degree or above is preferred.

Responsibilities

• Design, develop, validate, and deploy predictive and machine learning models to support customer acquisition, retention, repurchase, cross-sell, distribution productivity, and marketing effectiveness.
• Develop advanced analytical solutions including propensity models, churn prediction, customer lifetime value models, recommendation engines, forecasting models, and optimization algorithms.
• Apply modern machine learning techniques to identify business opportunities and improve decision making across customer, agency, marketing, and operational domains.
• Translate business challenges into scalable analytical and AI-driven solutions.
• Explore and implement emerging AI technologies, including Generative AI, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI agents where appropriate.

Skills

Machine learning

Predictive modeling

Statistical analysis

Optimization

Python

Scikit-learn

XGBoost

LightGBM

TensorFlow

PyTorch

MLOps

Cloud platforms

SQL

Education

Bachelor's degree in Data Science

Master's degree or above

Tools

Scikit-learn

XGBoost

LightGBM

TensorFlow

PyTorch

Job description

Prudential Hong Kong is seeking a highly technical and hands-on Manager, Advanced Analytics to design, build, and operationalize advanced ML and AI models across the business. You will lead the technical delivery of predictive models and AI applications, establishing best practices in ML engineering and MLOps while collaborating with cross-functional teams.

This role focuses on customer growth, retention, distribution, and marketing optimization, requiring deep expertise in ML lifecycle