Macau Pharmacy Retail & Distribution Lead

HN Group Limited; Hong Kong; On-site; HKD 583,000 - 874,000; Full time

Job summary

HN Group Limited seeks a Deputy General Manager to lead the pharmacy's strategic direction and operations in Macau. You will drive growth, oversee budgets, and ensure compliance with health and safety standards while delivering high-quality services to customers.

The role requires strong leadership, market insight, and the ability to build collaborations with regulators, suppliers, and healthcare professionals to elevate the pharmacy's reputation and performance.

Qualifications

• Bachelor's degree or above in Pharmacy, Business Administration, or related field.
• Minimum 5 years' experience in pharmacy management or senior leadership.
• Strong knowledge of pharmaceutical products, regulations, and best practices.
• Fluency in Cantonese and Mandarin is highly desirable; proficiency in English is an advantage.
• Excellent leadership, interpersonal, and communication skills.

Responsibilities

• Strategic Leadership: Develop and implement business strategies to drive growth, profitability, and market share in Macau's pharmacy sector.
• Operational Management: Oversee daily operations, including inventory management, procurement, logistics, and facility maintenance to ensure efficient and smooth functioning.
• Regulatory Compliance: Ensure all operations comply with Macau's pharmaceutical laws, health and safety standards, and licensing requirements.
• Financial Oversight: Prepare and manage budgets, monitor financial performance, analyses reports, and implement cost-control measures as needed.
• Team Leadership: Recruit, train, and develop pharmacy staff. Foster a collaborative and positive work environment with a focus on professional growth and customer service excellence.
• Customer Service: Uphold high standards of customer service, address customer concerns, and implement initiatives to enhance client satisfaction and loyalty.
• Stakeholder Engagement: Build and maintain relationships with suppliers, healthcare professionals, regulators, and community partners.
• Marketing & Promotion: Lead marketing, outreach, and community engagement strategies to enhance the pharmacy's visibility and reputation.
• Innovation & Improvement: Identify and implement new services, technologies, and process improvements to maintain a competitive edge.

Skills

Leadership

Strategy

Budgeting

Regulations

Communication

Education

Bachelor's degree in Pharmacy or related

Master's preferred

Job description

HN Group Limited seeks a Deputy General Manager to lead the pharmacy's strategic direction and operations in Macau. You will drive growth, oversee budgets, and ensure compliance with health and safety standards while delivering high-quality services to customers.

The role requires strong leadership, market insight, and the ability to build collaborations with regulators, suppliers, and healthcare professionals to elevate the pharmacy's reputation and performance.