Luxury Sales Associate - VIP Client Relations

Everlink HR Consulting Limited; Hong Kong; On-site; HKD 223,000 - 335,000; Full time

Job summary

Time Universe Watch Co., Limited invites applications for a Luxury Watch – Sales Operation Associate at our Central, Hong Kong boutique. The role focuses on delivering bespoke client service and driving sales in a luxury environment.

Candidates should have minimum 2 years in luxury retail, excellent interpersonal skills, and fluency in Cantonese, Mandarin and English; experience with CRM and VIP client development is a plus.

Qualifications

• Minimum 2 years of retail experience in luxury fashion or high-end retail.
• Exceptional interpersonal and communication skills with a polished personal presentation.
• Fluent in Cantonese, Mandarin, and English.
• Passionate about luxury fashion and client relationship management.

Responsibilities

• Deliver bespoke, personalized client service in alignment with luxury retail standards.
• Drive sales performance to achieve individual and boutique targets.
• Build and maintain a loyal VIP client database through effective CRM strategies.
• Maintain visual merchandising standards and participate in inventory management.

Skills

Interpersonal skills

Communication skills

Cantonese

Mandarin

English

CRM

Luxury fashion knowledge

Tools

CRM software

Job description

Time Universe Watch Co., Limited invites applications for a Luxury Watch – Sales Operation Associate at our Central, Hong Kong boutique. The role focuses on delivering bespoke client service and driving sales in a luxury environment.

Candidates should have minimum 2 years in luxury retail, excellent interpersonal skills, and fluency in Cantonese, Mandarin and English; experience with CRM and VIP client development is a plus.