Luxury Retail Sales Associate – Clienteling & Growth

RecruitFirst Limited; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Benefits offered by this job

Competitive basic salary with commssn

Medical and dental coverage

Generous annual leave

Structured training and development

Clear career progression

Dynamic working environment

Job summary

RecruitFirst Limited is seeking a customer-focused luxury retail professional in Hong Kong. You will deliver outstanding service, drive sales targets, and cultivate client relationships using CRM tools.

Demonstrating fluency in Cantonese, Mandarin, and English, you will stay informed on products and market trends while supporting boutique operations and contributing to a dynamic store environment.

Qualifications

• 1+ years of luxury retail sales experience.
• Fluent in Cantonese, Mandarin and English.
• Strong communication, interpersonal and sales-driven mindset.
• Passion for luxury brands.

Responsibilities

• Deliver exceptional customer service and create memorable shopping experiences.
• Achieve individual and store sales targets.
• Build and maintain strong client relationships through clienteling and CRM activities.
• Provide product recommendations based on customers' needs and preferences.
• Maintain up-to-date knowledge of products, collections, and market trends.
• Support daily boutique operations, including visual merchandising and inventory management.
• Mentor junior team members and assist with store operations (senior level).

Skills

Retail sales

Customer service

Multilingual (Cantonese Mandarin EN)

Team player

Communication

Tools

CRM software

Job description

RecruitFirst Limited is seeking a customer-focused luxury retail professional in Hong Kong. You will deliver outstanding service, drive sales targets, and cultivate client relationships using CRM tools.

Demonstrating fluency in Cantonese, Mandarin, and English, you will stay informed on products and market trends while supporting boutique operations and contributing to a dynamic store environment.