Luxury Event & Guest Services Coordinator

The Ritz-Carlton Hotel Company, L.L.C.; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

The Ritz-Carlton Hong Kong is seeking a banquet coordinator/host(ess) to greet guests, introduce key contacts, and confirm setup details based on the banquet event order.

You will uphold The Gold Standards, follow safety policies, maintain a professional appearance, and work with the events team to deliver gracious, personalized service throughout functions at the International Commerce Centre.

Qualifications

• High school diploma or equivalent required.
• At least 1 year related work experience preferred.

Responsibilities

• Read and analyze banquet event orders to gather guest information and determine setup, timeline, and special needs.
• Welcome guests, make introductions, and ensure service aligns with The Ritz-Carlton standards.
• Follow safety policies, maintain a professional appearance, and support team to achieve dining excellence.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Job description

The Ritz-Carlton Hong Kong is seeking a banquet coordinator/host(ess) to greet guests, introduce key contacts, and confirm setup details based on the banquet event order.

You will uphold The Gold Standards, follow safety policies, maintain a professional appearance, and work with the events team to deliver gracious, personalized service throughout functions at the International Commerce Centre.