Lux Beauty Advisor: Skin Diagnostics & Bespoke Routines

Lane Crawford (Hong Kong) Limited; Hong Kong; Sur place; HKD 300 000 - 420 000; Plein temps

Avantages offerts par ce poste

Staff discount

Enhanced medical benefits

Birthday/work anniversary leave

Wellbeing programmes

Résumé du poste

Lane Crawford (Hong Kong) Limited is seeking a Beauty Advisor for its new Beauty Initiative department at the flagship store. You will guide clients through luxury brand selections, conduct personalized consultations with skin/hair diagnostics, and lead in-store demonstrations to foster confident purchases.

Ideal candidates have at least 2 years in high-end beauty retail, deep product knowledge, and strong clienteling skills.

Qualifications

• Minimum 2 years in luxury retail or multi-brand beauty environments.
• Deep knowledge of premium skin, hair, or fragrance categories.
• Fluent in Cantonese, English and Mandarin.
• Excellent clienteling and cross-selling skills.

Responsabilités

• Serve as an expert guide across 100+ luxury and emerging brands, focusing on client goals and concerns.
• Build personalized product routines for customers.
• Conduct complimentary consultations using skin-scanning and scalp-scanning technology to identify key concerns and recommend routines.
• Lead shop-floor demonstrations, texture testing, and product sampling to aid confident purchasing decisions.
• Engage LC Customer Groups, recruit and retain customers, and reactivate lapsed clients.
• Coordinate premium packaging and personalization (e.g., engraving).
• Support Lane Crawford campaigns, activations, masterclasses and meet-and-greets.

Connaissances

Luxury retail experience

Beauty product knowledge

Multilingual communication

Outils

Skin diagnostic scanners

Digital profiling apps

Description du poste

Lane Crawford (Hong Kong) Limited is seeking a Beauty Advisor for its new Beauty Initiative department at the flagship store. You will guide clients through luxury brand selections, conduct personalized consultations with skin/hair diagnostics, and lead in-store demonstrations to foster confident purchases.

Ideal candidates have at least 2 years in high-end beauty retail, deep product knowledge, and strong clienteling skills.