Localization Coordinator

Bandai Namco Entertainment Asia; Hong Kong; On-site; HKD 48,000 - 72,000; Full time

Job summary

Bandai Namco Entertainment Hong Kong is seeking a Localization Specialist to support AI-assisted translation workflows for Japanese to Simplified Chinese. You will prepare translations, apply glossaries, and ensure output aligns with style guides and IP requirements.

You will coordinate with external vendors, manage QA, and help maintain language assets using memoQ and CAT tools, contributing to high-quality game localization across titles.

Responsibilities

• Prepare Japanese-to-Simplified Chinese translation materials and, when required, first-pass translations using approved localization tools, glossaries, translation memories, style guides, and title-specific references.
• Depending on project needs and security requirements, use company-approved AI-assisted translation tools to prepare working translations and ensure that relevant glossaries, style guides, and title-specific references are appropriately reflected in the output.
• Review first-pass or pre-translated content for omissions, mistranslations, terminology errors, formatting issues, tone mismatches, and points requiring clarification before vendor handoff.
• Review AI-assisted output for omissions, mistranslations, contextual errors, inaccurate information, tone inconsistencies, and content not supported by the source, and identify areas that require human translation or further clarification.
• Ensure all tools, reference materials, and working methods follow internal security, confidentiality, copyright, and data-handling requirements.
• Identify content that requires human translation, additional context, or escalation due to ambiguity, creative sensitivity, platform terminology, legal context, or IP-specific requirements.
• Maintain clear version control and traceability between the Japanese source, working translation, vendor-reviewed text, and internally approved deliverable.
• Maintain communication records, query logs, action trackers, and decision histories for each assigned project.

Tools

memoQ

Job description

Company Overview As part of Bandai Namco Holdings Inc., a global leader in video games, toys and amusement facilities, Bandai Namco Entertainment Hong Kong (BNEHK) delivers a diverse portfolio of PC and console games and entertainment experiences to players in Hong Kong. Through globally recognized franchises such as TEKKENu2122, ELDEN RINGu2122, DRAGON BALL, GUNDAM and Tales of, we connect Korean fans with distinctive worlds, characters and interactive experiences.u00a0

Guided by Bandai Namcou2019s purpose, u201cFun for All into the Futureu201d, BNEHK works to create deeper and broader connections with fans and to bring more fun and inspiration to people through entertainment.u00a0

Key Responsibilities

1. AI-Assisted First-Pass Translation

• Prepare Japanese-to-Simplified Chinese translation materials and, when required, first-pass translations using approved localization tools, glossaries, translation memories, style guides, and title-specific references.
• Depending on project needs and security requirements, use company-approved AI-assisted translation tools to prepare working translations and ensure that relevant glossaries, style guides, and title-specific references are appropriately reflected in the output.
• Review first-pass or pre-translated content for omissions, mistranslations, terminology errors, formatting issues, tone mismatches, and points requiring clarification before vendor handoff.
• Review AI-assisted output for omissions, mistranslations, contextual errors, inaccurate information, tone inconsistencies, and content not supported by the source, and identify areas that require human translation or further clarification.
• Ensure all tools, reference materials, and working methods follow internal security, confidentiality, copyright, and data-handling requirements.
• Identify content that requires human translation, additional context, or escalation due to ambiguity, creative sensitivity, platform terminology, legal context, or IP-specific requirements.
• Maintain clear version control and traceability between the Japanese source, working translation, vendor-reviewed text, and internally approved deliverable.

2. Vendor Handoff & Coordination

• Prepare and provide external vendors with source text, working translations where applicable, project briefs, glossaries, style guides, reference materials, context notes, schedules, delivery formats, and quality expectations.
• Coordinate day-to-day vendor communication, including query handling, clarification requests, delivery follow-up, issue tracking, and feedback consolidation.
• Clearly distinguish unreviewed working content from approved terminology and previously validated translations so that vendors can apply appropriate professional judgement.
• Maintain communication records, query logs, action trackers, and decision histories for each assigned project.
• Escalate quality, schedule, scope, confidentiality, or delivery risks to the Localization Manager in a timely manner.

3. Simplified Chinese Linguistic Review

• Review vendor-returned Simplified Chinese deliverables against the Japanese source and available context.
• Check meaning, accuracy, completeness, terminology, character voice, tone, grammar, naturalness, cultural appropriateness, UI constraints, consistency, and adherence to project guidelines.
• Confirm that issues in the working translation have been appropriately corrected and identify any new issues introduced during vendor review.
• Provide structured, actionable feedback to vendors and document recurring error patterns for future quality improvement.
• Recommend linguistic acceptance, rework, or escalation for review by the Localization Manager and/or designated internal approver.

4. Localization Project Coordination

• Support assigned localization projects through planning, task tracking, milestone follow-up, dependency management, risk monitoring, and status reporting.
• Coordinate delivery alignment across translation preparation, vendor review, internal linguistic review, LQA, and final submission stages.
• Use memoQ and/or other CAT tools, TMS platforms, approved AI-assisted tools, and internal tracking systems as required by each project.
• Ensure source files, working files, references, queries, reviewed deliverables, and approved final files are accurately organised and delivered according to agreed timelines.
• Support continuous improvement of localization workflows, review checkpoints, templates, and operating procedures.

5. Language Assets, Prompt Assets & Knowledge Base

• Build and maintain Simplified Chinese language assets, including glossaries, translation memories, style guides, terminology notes, character and IP rules, restricted terms, and recurring issue logs.
• Maintain review checklists, workflow instructions, tool guidance, and title-specific localization notes in accordance with internal policy.
• Maintain approved AI usage guidelines, prompt templates, and title-specific application criteria, and support the consistent use of validated language assets and human review standards.
• Record terminology decisions, vendor feedback, recurring translation issues, and post-project learning points to support consistency and knowledge continuity.
• Identify gaps or conflicts in language assets and propose improvements before they affect downstream vendor review or LQA.
• Support controlled reuse of validated translations and ensure outdated or unapproved language assets are not applied to new content.

6. Quality Measurement & Continuous Improvement

• Track common translation and vendor error categories, rework causes, query trends, and quality observations for assigned projects.
• Compare working translations, vendor revisions, and final approved text to identify where terminology, references, tool settings, or review instructions should be improved.
• Prepare regular project updates covering status, quality risks, vendor progress, pending decisions, and next actions.
• Prepare post-project summaries and practical recommendations for improving efficiency, linguistic quality, and review consistency.
• Support pilot evaluations and workflow comparisons for new localization tools or methods, including AI-assisted solutions where appropriate, under the direction of the Localization Manager.
• Record the suitability of AI-assisted translation, recurring issues, the extent of required edits, and the associated review effort by project, and recommend appropriate scope or improvements based on actual quality and efficiency data.

7. LQA & Issue Follow-up Support

• Support Simplified Chinese LQA activities, including language-related bug clarification, issue follow-up, status tracking, and vendor query management.
• Review reported issues against the source, approved terminology, and final localization files to support accurate resolution.
• Help distinguish translation issues from implementation, context, UI, functional, or source-text issues and route them to the appropriate stakeholder.
• Document confirmed corrections and feed relevant findings back into language assets, review checklists, tool guidance, and vendor instructions.

8. Schedule and Cost Tracking Support

• Track translation, vendor review, internal review, and LQA schedules, milestones, and submission status.
• Support cost tracking by maintaining records of vendor quotations, purchase requests, invoices, and approved budget references where applicable.
• Provide timely visibility of potential schedule, scope, capacity, or cost risks to the Localization Manager.
• Budget ownership, vendor commercial negotiation, and approval authority remain with the Localization Manager and/or designated internal approver.