Loans & Cards Sales Executive

DBS Bank Ltd; Hong Kong; On-site; HKD 201,000 - 335,000; Full time

Job summary

DBS Bank Ltd in Hong Kong is seeking a Product Sales professional within its Consumer Banking Group. The role focuses on handling phone-in applications and promoting unsecured loans, credit cards, and banking products to customers.

Candidates should have at least 1 year in customer service or sales, strong English and Chinese communication skills, and a polite, presentable demeanor. Putonghua is an advantage, with HKIB certification preferred.

Qualifications

• 1+ year in customer service or sales
• Good telephone manner and communication skills
• Written and spoken English and Chinese proficiency; Putonghua a plus
• HKIB Certified Banker preferred
• Presentable, pleasant and polite

Responsibilities

• Handle phone-in applications and inquiries for unsecured loans, credit card loans & banking products/services
• Conduct outgoing calls to promote loans and banking products
• Perform end-to-end application follow-up: collect documents, confirm loans, handle sales tasks
• Strictly follow required operational procedures and workflows
• Comply with external regulations and internal compliance policies

Skills

Sales experience

Customer service

Communication skills

Telephone manners

Bilingual English/Chinese

Putonghua

Education

HK secondary education (HKCEE/DSE)

Job description

DBS Bank Ltd in Hong Kong is seeking a Product Sales professional within its Consumer Banking Group. The role focuses on handling phone-in applications and promoting unsecured loans, credit cards, and banking products to customers.

Candidates should have at least 1 year in customer service or sales, strong English and Chinese communication skills, and a polite, presentable demeanor. Putonghua is an advantage, with HKIB certification preferred.