Key Account Manager

Haleon; Hong Kong; On-site; HKD 420,000 - 780,000; Full time

Job summary

Haleon in Hong Kong is seeking a seasoned Key Account Manager to plan and execute robust Go-To-Market strategies for Haleon brands, driving consumption through customer and shopper insights. You will build long-term relationships with customers to deliver sustainable sales and profits, plan launches and promotions, and collaborate with trade marketing, supply chain and finance to meet business objectives.

A Bachelor’s degree, 5+ years KAM FMCG experience, and fluency in English and Chinese are

Qualifications

• Bachelor’s degree required
• 5+ years’ Key Account Management experience in FMCG preferred
• Excellent communications skills
• Team player with strong analytical and interpersonal abilities
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Fluent in English and Chinese (written and spoken)

Responsibilities

• Formulate account strategies aligned with company objectives
• Design and implement promotions and plans to achieve share and growth targets
• Manage customer partnerships for sustainable, profitable growth
• Plan, negotiate, and execute launches, campaigns, and price changes
• Drive EC platform acceleration
• Translate market data into actionable category plans
• Forecast customer growth opportunities and promotions
• Collaborate across teams (trade marketing, supply chain, finance)
• Ensure in-store visibility and merchandising excellence

Skills

Communication skills

Team player

MS Office

English & Chinese fluency

Education

Bachelor’s degree

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

About the role

Our Key Account Manager will plan and execute robust Go-To-Market strategies for Haleon brands. Strong sales fundamentals to drive consumption of brands using customers and shoppers’ insights. Build an effective long-term relationship with customers to deliver sustainable sales and profits growth.

Key responsibilities

• Formulate account strategies in line with company’s objectives and plans
• Design and implement effective and efficient promotions and business plans to achieve share, category growth, sales and Gross to Net targets
• Manage the partnership with customers to ensure sustainable and profitable growth
• Plan, negotiate and execute new launches, campaigns, price increases etc
• EC platform Acceleration
• Apply category management skills based on market data and CRM analytics and translate insights into actionable category plans
• Responsible for building an accurate forecast for the customers based on growth opportunities and promotions
• Establish effective collaboration across teams and functions like trade marketing, supply chain, finance etc to deliver business objectives
• Work with the merchandising team to ensure visibility and availability in the stores, execute displays and merchandising with speed and excellence. Market intelligence to understand competitive landscape and impact

Qualifications and skills

Essential

• Bachelor’s degree
• 5+ years’ Key Account Management experience in FMCG industry would bean advantage
• Excellent communications skills
• A team player with good analytical and interpersonal skills
• Proficiency in MS Office application - Excel, Word, PowerPoint
• Fluency in both written and spoken English & Chinese

Preferred

• Experience in personal care, oral, skin and or nutrition categories is preferred but not mandatory

Please save a copy of the job description, as this may be helpful to refer to once the advert closes.

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Job Posting End Date

2026-10-01

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.