IT Support Officer(One-year contract)

CNCB (Hong Kong) Investment Limited; Hong Kong; Vor Ort; HKD 320.000 - 520.000; Vollzeit

Zusammenfassung

CNCB (Hong Kong) Investment Limited is seeking a capable IT support professional to maintain and optimize the company’s computer systems and networks.

You will handle end-user support, procurement, and documentation, while coordinating data center and cloud deployments as needed.

Qualifikationen

• Bachelor's degree in IT/CS or similar discipline.
• At least 2 years of hands-on IT experience, preferably in financial institutions.
• Project management experience to assist in planning, execution, and monitoring of system projects.
• Experience in supplier selection, business negotiation, procurement, and invoice processing.

Aufgaben

• Provide end-user support by solving hardware and software problems.
• Maintain and support computer systems, networking devices, and servers.
• Manage monitoring of company IT systems, Networking, email, printers, and storage.
• Handle procurement, inventory control, and license/documentation management.
• Assist in data center collocation and cloud service deployment.
• Upgrade software and operating systems to meet company needs.
• Participate in design and implementation of system projects and requirement analysis.

Kenntnisse

Mandarin

English

End user support

Project management

Ausbildung

Bachelor's degree in IT/CS

Jobbeschreibung

Provide support to end-users by solving problems on both hardware and software;

Responsible for the maintenance, configuration, and reliable supports of computer systems, networking device & servers;

Maintain and monitor the company's computer system, network system, email, printer, SAN/NAS storage functions;

Procurement of hardware and software inventory/license control and relevant documentation control;

Data center/communications room collocation and/or cloud installation of services;

Upgrade or modify software systems, and/or operating systems to meet specialized needs of company operations.

Participate in the planning, design, and implementation of company system construction projects, assist in requirement analysis and technical selection.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or similar discipline;

At least 2 years of hands-on IT experience, preferably in financial institution, holder of related IT certificate is preferred;

Project management experience, able to assist in the planning, execution, and monitoring of system construction projects;

Experience in supplier selection, business negotiation, procurement, and invoice payment processing is preferred.

Good experience and knowledge in end user support is preferred;

Fluent in Mandarin and English;

Proactive, able to take initiative, and collaborate effectively within a team environment.