Investor Services Lead – KYC, FATCA & Client Ops

Corporation Service Company; Hong Kong; Hybrid; HKD 500,000 - 800,000; Full time

Benefits offered by this job

Hybrid work schedules

Annual leave and benefits

Tuition reimbursement or similar

Job summary

Corporation Service Company (CSC) is seeking an experienced investor services professional in Hong Kong to lead AML/KYC tasks and regulatory reporting. You will manage investor KYC packs, validate FATCA/CRS related documents, and support distributions, settlements, and client inquiries.

With at least five years in investor services and a KYC/TA background, you will ensure accuracy, compliance, and timely reporting while collaborating with cross-functional teams in a hybrid work setup.

Qualifications

• Degree in Business Administration or related discipline.
• Minimum 5 years investor services experience.
• KYC or Transfer Agency background is required.
• Proficiency in Microsoft Office, especially Word, Excel, and PowerPoint.
• Fluent English and Chinese with conversational Mandarin.

Responsibilities

• Performs AML/CFT including investor KYC and follow up on required KYC documents.
• Prepares investor KYC pack and updates the checklist/system.
• Reviews FATCA/CRS indicia and documentation; performs validation checks.
• Prepares FATCA/CRS files and arranges reporting before deadlines.
• Oversees TA dealing activities including capital calls, distributions, transfers, subscriptions, redemptions, switches.
• Maintains investor register and static data in the system.
• Prepares and issues investor statements, contract notes, and manages distributions/dividends.
• Reviews and approves payments and settlements; acts as primary client contact on KYC matters.
• Ensures compliance with internal procedures and regulatory requirements.
• Collaborates with teams to understand client needs and supports solutions.
• Participates in ad hoc projects as directed.

Skills

Investor services experience

Education

Degree in Business Administration or related discipline

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Corporation Service Company (CSC) is seeking an experienced investor services professional in Hong Kong to lead AML/KYC tasks and regulatory reporting. You will manage investor KYC packs, validate FATCA/CRS related documents, and support distributions, settlements, and client inquiries.

With at least five years in investor services and a KYC/TA background, you will ensure accuracy, compliance, and timely reporting while collaborating with cross-functional teams in a hybrid work setup.